TELESALES - Durban

SUMMARY:
TELESALES - Durban

POSITION INFO:

Our national client is seeking an well driven telesales person to form part of their company in the following areas: Cape Town, Johannesburg, Durban, Nelspruit and Port Elizabeth.

A brief description of the Telesales positions are as follows:

• Tackle the job with passion, credibility and drive –at same time have fun
• To receive sales calls from customers and assist in the sales process by quoting for the customer’s  needs as well as using the cross selling / up selling methodology.
•  Follow up on the quotations within an acceptable timeframe.  Enter the sales   order into the Fincon order processing system.
•  Canvas new business by outbound calling prospective customers. Winning  new clients as well as maintaining and developing further relationships with existing clients
• Close the deal and start hunting for the next one.

Key Responsibilities include:

• Build strong relationships with the Customer
• Attend Sales/Product Training
• Ability to create an effective Sales Plan
• Meet or Surpass allocated Sales Targets
• Attend to all sales calls / emails
• Customer quote generation in Fincon
• Follow up on quotes within 24 hours
• Accurate Order entry
• Consistent Maintenance of back-orders
• New business development
• 360 Degree Customer service
• Attend Meetings

Main activitoes of this Role:

• It is incumbent of all  staff to at all times assist one another in a spirit of co-operation with the ultimate goal of furthering the goals and aspirations of the company
• Meet or surpass the allocated Sales Targets set by Management
• Attend to incoming sales calls in a polite and professional manner
• Create a sales plan, identify product groups, target customers, review and adjust if needed
• Make outgoing calls in in a polite and professional manner

• Generate sales leads  and update customer base
• Suggested outgoing call rate number = 36 per day on average.
• Sales Numbers
• Prospects discussion / action
• Call to Action
• Competitor feedback
• Call plan generation for following week

• Quote for customer requirements using Company pricing guide
• Follow up on quotes within 24 hours and maintain quote register
• Enter customer orders directly into the Fincon order processing system
• Canvas new business opportunities – using outgoing telephone calls

• Customer account management – ensure all aspects of the customers sales and marketing requirement are satisfactorily met
• Attend Sales Meetings and provide required feedback

• Attend any required product training or sales training as scheduled from time to time
• Assist with any project/item as may be requested from time to time by Management

 The ideal candidate must meet the following requirements:

• Minimum Grade 12 education
• An ability to thrive in a high performance, IT sales environment.
• Entrepreneurial spirit with dedication to succeed in a sales role
• Passion, credibility and drive.
• Interpersonal skills that will enable you to build strong relationships with your clients, allowing you to sell hard and close the deal.
• Knowledge of the IT environment and related products.

NB! This job is now closed. You can apply for other jobs by uploading your CV.