TALENT DEVELOPMENT OFFICER

Position

Senior Talent Development Officer

Reporting line

Talent Development Manager

Department

Human Resources

Location

Centurion

JOB PURPOSE

To facilitate the implementation of the talent management strategies in line with the organizational objectives.

KEY PERFOMANCE AREAS

• Provide technical support to the Talent Development manager and HR operations team with the implementation of an integrated talent management framework.
• Conducts research, keeps abreast of best practice and provides input on talent management practices and processes and the integration of practices across the HR function
• Develop and implement guidelines/policies/procedures and manage operating risk at targeted levels.
• Design talent solutions including governance framework in response to business needs.
• Develop and implement L&D solutions that are aligned to the organisation’s talent management framework.
• Provide specialist guidance and facilitation across all expertise of leaning and talent, including but not limited to:
  • Employee onboarding
  • Performance management
  • Talent reviews
  • Succession planning
  • Organizational and personal development planning
  • Coaching
  • Employee experience
  • Reward and recognition
  • Skills development
  •  

• Talent management Execution
  • Provides talent management advisory to stakeholders
  • Implement the entire L&D value chain( ADDIE Model or similar, needs analysis, learning plan, WSP, ATR, competency frameworks, linking competencies to interventions, 70-20-10 learning principle
  • Develop and facilitate the functional implementation of the organization onboarding program
  • Initiate, support and implement any other human resources and development business needs that may rise
  • Uses data analytics to offer focused insights from across the L&D and talent portfolio
  • Put mechanisms in place to measure the effectiveness of all the training and talent corrective action where necessary
  • Identify trends/patterns pertaining to customer request and needs to continually improve all aspects of service delivery
  • Facilitation of group sessions, staff engagements sessions, stakeholder consultations and focus groups as required
  • Organizational Diagnostics
    • Make use of data and stakeholder feedback to locate the root cause of organizational talent related problems and inform appropriate solutions and interventions
    • Make use of organizational methodologies to diagnose talent related challenges
    • Proactively seek feedback from stakeholder and conduct trend analysis to identify talent issues before the adversely impact on business operations

EDUCATION SKILSS AND EXPERIENCE

EDUCATION

• A relevant degree (NQF7 or above)

Skills and Knowledge

• Legislative framework (SAQA requirements, Skills development  statutory requirements knowledge)
• Return on investment knowledge
• Root  cause/needs  analysis skills
• Coaching skills
• Project management skills
• Facilitation skills
• Understanding of the organizational effectiveness principles

Experience

• 5 years’ experience in designing talent and development solutions
• Demonstrated ability to interact with all stakeholders at all levels
• Proven track record of delivering results on time and on budget

BEHAVIORAL COMPETENCIES

• Customer service: Knows the customer’s business and/or seeks information about the real underlying needs of the customer, beyond those expressed initially
• Flexibility: decides how to do something based on the situation
• Impact and influence: adapts a presentation or discussion to appeal to the interest or levels of others
• Organizational commitment: acts to support the organization’s mission and goals
• Contextual awareness: makes complex ideas or situations clear, simple and/or understandable
• Teamwork: publicly credits who have performed
• Conceptual thinking:  makes complex ideas or situations clear, simple and/or understandable to others
• Achievement orientation: makes specific changes within the work system or in own work methods to improve performance
• Initiative: Demonstrates the ability to anticipate and proactively manage all the variables involved, to ensure that critical opportunities for the center are not missed.