Systems Manager I

SUMMARY:

Our client, an esteemed retail company with their head offices based in Cape Town is seeking an experienced Systems Manager who will be accountable for delivery and maintenance of sustainable complex or multiple systems.

POSITION INFO:

Job description

- Build and maintain an appropriately motivated skilled team

o Build a sustainable team capability

o Develop and maintain effective relationships across suppliers and IT and support engagement with the Retail Operations business unit

- Contribute to the ongoing improvement of processes, technology and architecture

o Drive the ongoing improvement of processes, technology and architecture across the Payments eco system 

o Utilise problem solving skills & techniques to drive the sustainable resolution of incidents and problems

o Use strong analytical skills to provide input into the design of solutions and problem solving

o Understand your Systems Architecture Integration Dependencies and Ensure the right infrastructure and correct operating technology is in place for systems

o Understand Payments Eco System Architecture and collaborate with the EA team on solutions and roadmaps

o Accountable for the team''s adherence to the company''s testing & QA practices and processes

o Ensure systems conform to IT governance and PED and Payments information security requirements

o Responsible for addressing risks raised by audit (internal and external)

o Accountable for alignment to IT BCP and DR, working with the teams to formulate the Payments application suite BCP

o Maintain a multi-year Technology and Business Roadmap

o Provide inputs to Business Case formulation

- Resources

- Infrastructure

- Software

o Contribute to the assessment and selection of applications, solutions and services

- Understand the IT and Business strategy and translate into a one-year systems operating plan

o Proactively identify business impacts and direct the resolution

o Plan and prioritise projects and workload to deliver to the operating plan

o Provide resource and budget estimates as input into the ITS planning and budget process and in response to development request

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