Systems Analyst II

SUMMARY:

Our client, a renowned retail company based in Cape Town is seeking a skilled Systems Analyst II who is nderstand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement

POSITION INFO:

Job Specification

Analyse current systems solutions and business requirements

• Interpret and provide input to translate business requirements into business requirement definitions and specifications
• Analyse and evaluate required system enhancements
• Analyse existing systems and interfaces for modification / improvement purposes

Design new or enhanced systems to accommodate business needs

• Participate in the process design or re-design and translate business / user requirements / processes into less complex system design
• Design less complex system enhancements
• Change systems specifications based on testing problems / changing requirements
• Design interfaces and solutions with other systems
• Adhere to the change request process
• Complete peer review of team change requests submissions
• Provide input to deployment plans based on designs

Testing of proposed solutions

• Develop system test plans for system, regression and integration testing
• Perform systems testing and integration testing, and feedback results
• Assist business and external stakeholders with functional and integration testing of solutions and changes for sign-off

Participate in the implementation of new solutions to ensure successful integration into current environment

• Manage the creation and hand-over of the system administration procedures
• Participate in the post-implementation reviews for completed projects

Support current solutions

• Attend to user queries, incidents and requests as per ways of working
• Ensure the stability of the existing systems environment in line with agreed SLA''s
• Provide input to development/programming and technical support teams
• Provide functional guidance
• Complete peak checks and reporting during peak periods

Collaborate with and support ITS and the Business

• Integrate with relevant business and IT teams
• Provide system input to design of user training material
• Provide operational support to the business areas
• Provide knowledge transfer and support to team members
• Collaborate with 3rd party service providers for operational, technical and functional support

Create and maintain documentation

• Develop and maintain all relevant SDLC documentation
• Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems
• Update standby and support manuals

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