Systems Administrator

SUMMARY:
Systems Administrator with experience in the healthcare insurance / medical aid environment needed.

POSITION INFO:

Our client a healthcare insurance provider is looking for a Systems Administrator experienced in medical insurance and or the medical aid industry. 

The successful candidate will be responsible for the technical and software support, maintenance and implementation.

Responsibilities

•          Responsible for software support, implementation, and maintenance of the MIP system.

•          Technical and operational assistance and liaison with internal and external customers.

•          Be accustomed to change management processes and procedures.

•          Be proficient in loading scheme rules and benefits as per contractual agreements.

•          Improves operational processes by analysing results, monitoring processes, identifying errors, studying proposed changes in methods and materials, and recommending action to management.

•          Guide operational processes by establishing and enforcing policies and procedures, documenting, explaining process techniques, and recommending actions.

•          Evaluate business requirements continuously and recommend appropriate solutions.

•          Monitor system performance and quality testing of software changes.

•          Maintain a high level of operational efficiency, and management of risks as part of the operational team.

•          Effectively deal with system errors, and downtimes.

•          Develop training material and provide in-house training for staff.

•          Any other duties as assigned by your supervisor from time to time

Qualifications: -          

• Matric

• IT diploma or equivalent

Skills and Experience: 

•  At least three years of experience in a similar role in the medical insurance or medical aid industry.

• Ability to handle multiple simultaneous tasks and to function well under pressure.

• Ability to work within a team and independently.

• Self-motivated and able to work under pressure to deliver high-quality solutions.

• Excellent written and verbal communication skills.

• Must be result orientated with a high level of integrity.

• Ability to make sound decisions based on customer needs and technical know-how.

• Customer-Centric attitude.

• Detail orientated with excellent analytical skills.

• Proficient with the entire Microsoft Office suite, i.e. Word, Powerpoint, Projects and Excel.

• A thorough understanding of the MIP Operational Administration system.

NB! This job is now closed. You can apply for other jobs by uploading your CV.