System Operational Analyst

Role: System Operational Analyst
Category: Investments
Location: Claremont
Salary: Market-related



Our client is seeking a detail-oriented and analytical System Operational Analyst to join their platform operations team. In this role, you will act as a vital support arm across our client’s investment platforms, ensuring data integrity, managing batch processing, and optimizing day-to-day operational workflows.

 

Key Responsibilities:

Batch Processing & System Monitoring: Oversee daily batch runs to ensure platform availability, resolve process exceptions, and set up evening batch data.

Financial & Transactional Operations: Process client incomes, debit orders, fee accruals, and fee collections accurately. Manage changes to income distributions and interest allocations.

Data Integrity & Reconciliations: Investigate and correct data integration issues, resolve negative balances or unresolved deals, and execute wrap rebalances and bulk switches.

Tax & Audit Compliance: Assist with annual/provisional tax data testing, CGT updates, SARS submission data setups, and internal/external audit requests.

Operational Support & Testing: Provide 1st and 2nd level support for core operational systems, maintain static system data (calendars, instrument setups), and assist with system testing and special projects.





Requirements:

Education: National Diploma in Computer Data Processing or a relevant IT qualification.

Experience: Minimum 5 years of experience in the investment industry with proven LISP experience.

Technical Proficiency: Strong SQL knowledge, working experience with SQL Server, and proficiency in Microsoft Office packages.

Core Competencies: High numeric ability, strict adherence to process and coordination, excellent time management, and strong administrative skills.

Personal Attributes: High emotional intelligence, strong interpersonal skills, and a client-focused service attitude.