Support Manager

Recruiter:

Network Recruitment International

Job Ref:

NCM000176/TS

Date posted:

Monday, July 4, 2022

Location:

Centurion, South Africa

SUMMARY:
The Technologies division is seeking a talented and motivated Support Manager to join our dynamic team. The successful candidate will be responsible for managing the pre- and post-sales support teams and the company’s internal IT department. The role will require understanding customer needs and ensuring suitable resources to address those needs.

JOB DESCRIPTION:

Support Manager – Job Location: Centurion
The Technologies division is seeking a talented and motivated Support Manager to join our dynamic team. The successful candidate will be responsible for managing the pre- and post-sales support teams and the company’s internal IT department. The role will require understanding customer needs and ensuring suitable resources to address those needs. You will be required to build high levels of customer satisfaction and loyalty with the company’s current and future customers.
Job Qualifications & Requirements

This position requires a Bachelor (BSc or BTech) degree in Electronic Engineering, Computer Science, Computer Engineering or similar
Previous experience in customer service roles is a requirement
Knowledge of test and measurement products is an advantage
Knowledge of the broadcast and media environment is an advantage
Knowledge of cutting-edge IT solutions is a requirement
Knowledge of support contracts and SLA contract negotiations with multiple parties is an advantage
Provide occasional support and assistance to engineer’s after-hours
Valid driver’s license, passport and own suitable and reliable transport
International, regional and local travel is required for training, conferences and customer visits.

Skillsets and Attributes
The Company prides itself on employing people with strong technical backgrounds and excellent communication skills. The ability to communicate your thoughts, ideas, and point of view is very important in this position, and you must have the ability to lead and manage a support team of highly skilled and experienced support engineers and IT professionals. We are looking for a candidate who is highly self-motivated with a professional manner.
In addition, this position requires the following skillsets and attributes:

Strong management, motivational and leadership skills
Excellent people and business management skills
Develop strong relationships with principals and customers, and maintain high customer satisfaction
Effective communication and presentation skills
Passion for continuous learning
Strong work ethic
Highly competitive, self-confident with a passion to win, learn and teach
Ability to create a vision and convey the message in an influential manner

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Construction Support Manager
Location: Johannesburg
Salary: TBC
Construction support manager
64 days ago

Afrikaans speaking Spares Sales Part Manager (Processing equipment: Mining and Minerals) - Krugersdorp
Location: Krugersdorp
Salary:
42 days ago

Maintenance Manager - Expat (Nigeria)
Location: Johannesburg
Salary: Highly competitive salary package
A leading construction and infrastructure operation in Nigeria is seeking an experienced Maintenance manager to take full responsibility for the maintenance, reliability, and operational availability of all workshops, sub-workshops, plant, equipment, vehicles, and supporting infrastructure across multiple sites.
Today

Debtors Clerk
Location: East Rand
Salary:
Debtors ClerkEast RandManaging The F and I Debtors Book
1 day ago

Payroll Administrator
Location: Johannesburg
Salary: 348 000 Annually
Are you a detail-oriented Payroll Administrator who thrives on both the technical and administrative aspects of payroll? Are you ready to move beyond routine tasks and step into a role that offers more variety and challenge? Join a well-established organisation with a strong track record of stability and growth — this could be the ideal opportunity to take your payroll career to the next lev...
1 day ago

Proposals Engineer Mechanical
Location: Johannesburg
Salary: 30 000 Monthly
Job Title: Proposals Engineer (Mechanical) Location: Gauteng - Riversands Industry: EPC Contractor in the Water & Wastewater Treatment Industry Type: Full-Time / Environment: Mechanical Engineering Design & Proposals About the Role A leading EPC contractor within the water and wastewater treatment industry is seeking a Proposals Engineer (Mechani...
1 day ago

Snr AI & Business Automation Associate
Location: Johannesburg
Salary: R720 000 p/a highly neg
Snr AI & Business Automation Associate - AD150626-4317
1 day ago

Electronics Engineer - Bryanston
Location: Johannesburg
Salary: R860 000 Annually
The Electronics Engineer role is responsible for designing, installing, integrating, testing and commissioning third-party on-board ITS equipment on public transport vehicles and related field infrastructure (e.g. BRT stations and route equipment). The role ensures that all on-board devices integrate correctly with back-end ITS systems via the required communication protocols and interfaces ...
1 day ago

Debtors and Invoicing Clerk
Location: Pretoria
Salary: 20 000 Monthly
Debtors and Creditors ClerkCenturionNon-Negotiables:Strong Matric Mathematics %Bilingual (Afrikaans & English)2–3 years' experience in Debtors and CreditorsExperience with Evolution or Quanta5Role Summary:The Debtors & Creditors Clerk is responsible for managing customer accounts, invoicing, collections, reconciliations, payment allocations, and general finance administration. The ro...
1 day ago

Finance and Operations Manager
Location: Centurion
Salary: 400000 Annually
What do stock, sales, warehouses, customers, spreadsheets and AI have in common? In this role; they’ll all land on your desk.If you’re not the kind of finance professional who wants to sit in a corner producing reports, but rather be in the business solving problems and driving change, this could be your next move.
1 day ago

Support Manager

Similar jobs you might be interested in:

Create a free job alert for Support Manager in Centurion

Jobseekers

Recruiter

General