Support Manager

Recruiter:

Network Recruitment International

Job Ref:

NCM000176/TS

Date posted:

Monday, July 4, 2022

Location:

Centurion, South Africa

SUMMARY:
The Technologies division is seeking a talented and motivated Support Manager to join our dynamic team. The successful candidate will be responsible for managing the pre- and post-sales support teams and the company’s internal IT department. The role will require understanding customer needs and ensuring suitable resources to address those needs.

JOB DESCRIPTION:

Support Manager – Job Location: Centurion
The Technologies division is seeking a talented and motivated Support Manager to join our dynamic team. The successful candidate will be responsible for managing the pre- and post-sales support teams and the company’s internal IT department. The role will require understanding customer needs and ensuring suitable resources to address those needs. You will be required to build high levels of customer satisfaction and loyalty with the company’s current and future customers.
Job Qualifications & Requirements

This position requires a Bachelor (BSc or BTech) degree in Electronic Engineering, Computer Science, Computer Engineering or similar
Previous experience in customer service roles is a requirement
Knowledge of test and measurement products is an advantage
Knowledge of the broadcast and media environment is an advantage
Knowledge of cutting-edge IT solutions is a requirement
Knowledge of support contracts and SLA contract negotiations with multiple parties is an advantage
Provide occasional support and assistance to engineer’s after-hours
Valid driver’s license, passport and own suitable and reliable transport
International, regional and local travel is required for training, conferences and customer visits.

Skillsets and Attributes
The Company prides itself on employing people with strong technical backgrounds and excellent communication skills. The ability to communicate your thoughts, ideas, and point of view is very important in this position, and you must have the ability to lead and manage a support team of highly skilled and experienced support engineers and IT professionals. We are looking for a candidate who is highly self-motivated with a professional manner.
In addition, this position requires the following skillsets and attributes:

Strong management, motivational and leadership skills
Excellent people and business management skills
Develop strong relationships with principals and customers, and maintain high customer satisfaction
Effective communication and presentation skills
Passion for continuous learning
Strong work ethic
Highly competitive, self-confident with a passion to win, learn and teach
Ability to create a vision and convey the message in an influential manner

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Technical Support Manager (POS2324055)
Location: Randburg
Salary: R15k - 18k per month
Technical support manager, alarm technician, cctv technician
64 days ago

Snr Manager: Training Implementation & Support (BEE software solutions)
Location: Johannesburg
Salary:
64 days ago

Senior Software Developer
Location: Centurion
Salary:
Company: ScenivisionLocation: Irene, Centurion
21 days ago

Financial Manager
Location: Johannesburg
Salary: 680000 Annually
Finance for the Tough-Minded: Step Into a No-Nonsense Industrial Role
2 days ago

Financial Accountant
Location: Johannesburg
Salary:
Take Your Accounting Expertise to the Next Level!Join a leading organization that values precision, technical excellence, and high performance.
2 days ago

Accounting and Payroll Officer
Location: Pretoria
Salary: 0
Our client is looking for an Accounting and Payroll Officer to join their team in Pretoria
2 days ago

General Manager - Receiving
Location: Pretoria
Salary:
Our client is looking for a General manager - Receiving to join their team in Pretoria West
2 days ago

Finance Manager
Location: Johannesburg
Salary: 750000
On the hunt for a Finance manager in JHB!
2 days ago

Financial Manager
Location: Johannesburg
Salary: 750000 Annually
A well-established organization in the industrial and production sector is seeking a hands-on Financial manager to take full ownership of the finance function in a fast-paced, operationally driven environment.
2 days ago

Accountant
Location: Johannesburg
Salary:
The Financial Accountant will be responsible for the accurate and timely preparation of financial information, ensuring compliance with accounting standards, statutory requirements and internal controls. The role supports management through reliable reporting, reconciliations and financial analysis, contributing to sound financial decision-making.
2 days ago

Support Manager

Similar jobs you might be interested in:

Create a free job alert for Support Manager in Centurion

Jobseekers

Recruiter

General