Support Engineer - Postilion Suite

 

Recruiter:

Bristow Talent

Job Ref:

202231

Date posted:

Friday, March 18, 2022

Location:

CapeTown, South Africa

Salary:

R 265 000.00 to R 360 000.00 market related and experience


SUMMARY:
Support Engineer with Postilion Suite experience

JOB DESCRIPTION:

 

Support Engineer – Postilion Suite

Rondebosch _ CPT southern suburbs

 Market related =  R 22 000.00 to R 30 000.00

 

 Wonderful opportunity to start soonest !

 Our client in the Financial & IT services industry URGENTLY require a Postilion Support Engineer to join there support engineer office with at least 2 Year sound experience as a technical Service consultant / support engineer .

 

Minimum Requirements 

•           Grade 12

•         Completion of relevant IT Technical Course

 Experience:

  • 2-years related experience

  • Knowledge of MSSQL and MySQL,

  • High Level of Knowledge in ACI Postilion suite of products (Realtime Framework, Office, Config-Server, eSocket.POS)

  • Business analyst skills is advantageous

 The successful applicant must:

  • Be able to write documentation for all created processes

  • Be able to write disaster recovery documentation, cutover processes

  • Have strong problem-solving skills

  • Have dedication and perseverance

  • Must be able to work well under pressure

  • Setup and Configure ACI Productss

 Responsibilities :

  •  Production environment, support, upgrade, and security
  • Setup and configure Disaster recovery

  • Ensure periodic test are executed at the DR site

  • Ensure that failover procedures are documented and kept up to date

  • Ensure that communication channels are established with all clients at a technical level

  • Ensure feedback is given to both management and clients

  • Ensure change management is adhered to

  • Ensure adequate testing has taken place before implementing new systems or changes to existing systems

  • Ensure all technical documentation is current and freely available

  • Ensure all process are documented

  • Test any new system released/upgrades from development

  • Ensure that a testing schedule and procedure is available

  • Set-up and maintain Production systems

  • Database management

  • Identify issues/problems and assess the severity of the problem and take corrective action

  • Determine appropriate approach to solving problems

  • Develop plans for implementing solutions

  • Setup and Configure ACI Products

  • Support Production Systems

  • Configuration of Production Systems

  • Test and UAT

  • Disaster recovery

  • Documentation

  • Customer Queries

Please note if you do not hear from us within 14 days, kindly consider your application as unsuccessful

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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