Support Engineer

 

Recruiter:

LMP RECRUIT

Job Ref:

LM

Date posted:

Saturday, July 30, 2022

Location:

rondebosch, Western Cape, South Africa

Salary:

R28000.00pm ctc


SUMMARY:
Postlion Support engineer - Postilion (realtime framework, office Config-server esocket.POS

JOB DESCRIPTION:

Wonderful opportunity.

Employment Equity Position(EE) 

Our client in the Financial & IT services industry URGENTLY require a Support Engineer to join the support engineer office with at least 2 Year sound experience as a technical Service consultant / support engineer  and has sounds knowledge of the ACI Postilion suite of products .

Minumum Requirements  

  • Grade 12
  • Completion of relevant IT Technical Course

Experience :

  • 2-years related experience
  • Knowledge of MSSQL and MySQL,
  • High Level of Knowledge in ACI Postilion suite of products (Realtime Framework, Office, Config-Server, eSocket.POS)
  • Business analyst skills is advantageous
The successful applicant must:

  • Be able to write documentation for all created processes

  • Be able to write disaster recovery documentation, cutover processes

  • Have strong problem-solving skills

  • Have dedication and perseverance

  • Must be able to work well under pressure

  • Setup and Configure ACI Products

    s

Responsibilties :

  • Production environment, support, upgrade, and security
  • Setup and configure Disaster recovery
  • Ensure periodic test are executed at the DR site
  • Ensure that failover procedures are documented and kept up to date
  • Ensure that communication channels are established with all clients at a technical level
  • Ensure feedback is given to both management and clients
  • Ensure change management is adhered to
  • Ensure adequate testing has taken place before implementing new systems or changes to existing systems
  • Ensure all technical documentation is current and freely available
  • Ensure all process are documented
  • Test any new system released/upgrades from development
  • Ensure that a testing schedule and procedure is available
  • Set-up and maintain Production systems
  • Database management
  • Identify issues/problems and assess the severity of the problem and take corrective action
  • Determine appropriate approach to solving problems
  • Develop plans for implementing solutions
  • Setup and Configure ACI Product
 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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