Support Engineer

 

Recruiter:

Tower Group

Job Ref:

1405984712

Date posted:

Wednesday, October 6, 2021

Location:

Johannesburg, South Africa

Salary:

R17000 to R20000 monthly


SUMMARY:
-

POSITION INFO:

Responsibilities:

  • Install, configure and support all Microsoft desktop and server operating systems.
  • Install, configure and support all Microsoft and other application software (desktop and server).
  • General hardware installation and troubleshooting (desktop and server).
  • General troubleshooting on all IT related equipment.
  • Respond to and resolve support calls at customer sites.
  • Respond to and resolve support calls via remote connection (desktop and server).
  • Assist customers telephonically.
  • Remote administration of servers and workstations.
  • Compile desktop and server configuration documentation for client sites.
  • Execute orders and follow up service and repairs with external suppliers.
  • Identify possible risks or problems and escalate to senior engineer.
  • Assist with management of the support team and provide 1st line escalation for technical issues (from support engineers).

Requirements:

  • Valid Driver''s and Own Car (Essential)
  • Matriculation certificate.
  • International MCSE or MCSA
  • Windows Server 2016 and above advantageous.
  • A+, Server+, N+ or similar qualification an advantage.


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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