Supervisor: Order Centre

Manage the exports team that includes the inbound, outbound, D2D and systems teams.

• Inbound
  • Ensure order sheets are sent out and received on time
  • Ensure pro forma invoices are correct
  • Ensure PFI’s are correct
  • Ensure order management is adhered to
  • Compile Ageing inventory analysis
  • Ensure payments are in place and payment follow up happens
  • Escalate any matters for the inbound team
  • Check that funds are available before system release
  • For D2D check with Finance x2 weekly (funds)
  • Ensure fitments are done on time
  • Check the validity of DOA and QOS
  • Check that the correct channel is used for all orders (tender or quote)
  • Check that the order calendar is communicated with the NSC
• Outbound
  • Ensure shipping instructions are sent out on time
  • Ensure shipping schedules are received on time from source plant
  • Check the validity of all payment instruments
  • Draft shipping documentation received on time for perusal and communication on any required amendments or confirmation of final issuance
  • Pro-active communication with the Customers
  • Submit bank documents to the bank on time
  • Pro-actively action any bank queries
  • Documents dispatched to the Customers on time and in accordance with the LC instruction
  • Any additional queries from both Customers or source plant
  • Download the LC tracker from SAP and share with the outbound team
  • Uploads to be actioned for all re-invoicing shipments
  • Timeous and accurate documentation to be sent to forwarding partners
  • Attend all queries from forwarding agent timeously
  • Assisting finance and auditors with finance queries
  • Ensure all orders meet current month wholesale
• Systems
  • Check Pricing is done correctly between PFI and system and final invoice
  • System alignment – check that interface between SCOPE and SAP came through correctly and 2 systems agree (pricing, end item, VE pack)
  • Timeous releases of vehicles on price validation
  • Request system reversals or issuance of any debits and credits
• Reporting
  • Compile stock reports and distribute daily
  • Compile wholesale management report
  • Lead daily management wholesale meeting
  • Lead weekly export tactical meetings with Logistics teams
  • Compile month-end manual shipment wholesale report
  • Get RMB forex release requests from RMB and share with Treasury. Share feedback from Treasury with team to action
  • Get statement recon report from finance from Finance and provide shipment confirmation and payment details to Finance
  • Compile monthly forecasting report and share with Logistics partners
  • Ensure that share point is updated accordingly by the team with regards all orders
  • Ensure the LC’s are valid based on the LC tracker and adhere to the conditions on the LC
• Supervisory
  • Performance appraisals
  • Manage staff
  • Any ad hoc tasks and reporting required
  • Manage the Key Performance Indictors (KPI’s)

Experience/Qualifications:

• Experience in OEM environment preferable;
• Supply and Demand planning and co-ordination experience;
• Project management, tracking and control
• Highly numerate and able to deal with large volumes of data
• Computer literacy:
  • Advanced
  • Knowledge of SAP system beneficial (sales and distribution including creation of financial documents)
• NQF 7 qualification in logistics or finance

THIS IS A 3 MONTH FIXED TERM CONTRACT