Supervisor: Debt Collection & Client Services

Our client has an opportunity available for a Supervisor: Debt Collection & Client Services to be based in the Bloemfontein area. 

Requirements:

• 3 - 5 years Debt Collection management knowledge and experience with at least 2 years’ at supervisory level required
• Must be a good team player and achieve objectives as set out by the Manager
• Must be meticulous in carrying out tasks/instructions etc.
• Must have good interpersonal and decision making skills
• Must have good analytical skills with attention to detail
• An appropriate Grade 12 certificate and/or equivalent academic qualification
• Recognized Finance / Debt Collection / Debt Collection related qualification
• Computer literacy – Microsoft Excel, Word & E-mail is essential
• Knowledge of Financial/Debt Collection systems required
• Valid driver’s license will be an advantage

KPAs:

• Effectively manage the allocated debtors book
• Ensure that collections targets are met through telephone debt collection
• Ensure that the region offer excellent customer service
• Ensure that escalated queries are resolved timeously
• Monthly reporting to the Regional Secretary