Store Operations Manager

SUMMARY:
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POSITION INFO:

Purpose:

To manage the respective Floor Operational Area within the Store on a Daily basis, to ensure maximum performance of the Floors Operations. This includes scheduling, cost & risk containment and achieving the strategic Objectives.

Responsibilities:

• Stores Performance & Measurement
  • Achievement of agreed Top Line Budget;
  • Achievement of agreed Gross Profit % Budget;
  • Achievement of agreed Income (Rebates/ Ad Spends/ Settlements and other income e.g., Promotional Ad hoc, Selling of Ends, buying of space on leaflets & any other contributions);
  • Achievement of agreed expenses in line with performance ratio % to Budget;
  • Achievement of agreed bottom line Profit Budget;
  • Achievement of agreed strategic Basket Size and Feet count;
  • Achievement of agreed strategic departmental participations & GP%;
  • Achievement of strategic agreed “Cash and Credit” ratio to sales;
  • Shrinkage in line with Budgeted %;
  • Stock Holding not to exceed 4.5 weeks
• Stock Management & Buying Controls
• Daily Budgeting, Sales, Report, Targets, Loss Control
• Customer Service
• Safety & Hygiene
• Staff Management
• Systems, Procedures, Stock Takes

Requirements:

• Minimum Matric with relevant tertiary qualification
• Must have experience in running a building/hardware store
• A minimum of 3 Years’ experience is required

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