Store Manager

Description:

To uphold the integrity and promote the image of the Organisation by managing day-to-day operations of the Retail Boutique. To work closely with the staff members, Retail Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the organisational Brand.

Store Operations:

• Management of the daily operations of the retail Boutique.
• Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines.
• Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service.
• Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention.
• Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration.
• Develop and grow Corporate Sales business and strategy.

• Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses.
• Maintain high standards for cleanliness and food/product safety.
• Open and close the Boutique according to shift plan
• Conduct monthly reports as required by Head Office.

Key skills:

• Strong verbal and written communication skills.
• Familiar with social media channels.
• Strong time management habits.
• A self-starter with an ability to work both independently and as a team member.
• Excellent attention to detail, organizational and excellent multi-tasking skills.
• Experience in merchandising and presentation of premium products along with highly
• developed customer service and selling skills.
• Sales oriented, able to develop and build business.
• A talent for sales and selling.
• A passion of chocolate!
• Friendly
• Outgoing
• Proactive

Qualifications:

• 2-4 years retail management experience.
• Tertiary education preferred.
• Computer literacy in Microsoft, Excel and Outlook.