SUMMARY:
My client based at OR Tambo is looking for a Storage and Backup Technician / Engineer to work on a 5 year contract.
POSITION INFO:
Must have the following minimum requirements / accreditation:
OEM Certification (Preferably on DELL brand) plus 3 years minimum working experience:
Data Back Up
Dell Technologies Certified Specialist Technology Architect (DCS-TA): Data Protection OR EMC Technology Architect Expert Backup Recovery Solutions
Backup (Deployment / Management) Dell Technologies Certified Specialist Implementation Engineer: (DCS-IE): Avamar OR EMC Implementation Engineer Expert Avama
Dell Technologies Certified Specialist Implementation Engineer: (DCS-IE): Data Domain EMC Implementation Engineer Expert Data Domain
Data Storage
Dell Technologies Certified Specialist Technology Architect (DCS-TA): Midrange Storage Solutions OR EMC Technology Architect Expert VNX Solutions
Dell Technologies Certified Specialist Implementation Engineer: (DCS-IE): Unity Solutions OR EMC Implementation Engineer Expert VNX Solutions
EMC Implementation Engineer (EMCIE): Storage Area Network (SAN) Specialist
Dell Technologies Certified Specialist Implementation Engineer: (DCS-SA): Recover Point OR EMC Implementation Engineer Expert Recover Point Solutions
Data Protection & Data Storage
Amounts specified are minimum personnel required onsite,
but more resources can be allocated to meet SLA
requirements as per Work Order
• OEM accreditation and certified installers with a minimum of
3 years’ experience and professional knowledge to support
the required Work Order
• Responsible for installations, maintenance, corrective
maintenance, monitoring the environment, testing,
temporary resolutions and advanced 3rd level diagnosis.
• May be required to travel to the associated client sites when
required.
• Attend meetings with the client and other stakeholders.
• Responsible for drawings, documentation, change requests,
quality control and planning prior to the commencement of
any works.
• To be primarily utilized within the operational environment
and may be used within the project environment only upon
written approval from the client Infrastructure engineer.
• Includes all tasks performed by Junior technicians
Performance Management
• Manage incidents, problems, changes and other service
requests pertaining to hardware, software and monitoring.
• Manage thresholds and alerts for usage of IT resources.
• Analyze performance service level breaches, alerts, trends
and root causes to restore service.
• Track and tune proactively performance through trend and
exception reporting to avoid possible service level breaches.
• Tune reactively to restore service for performance incidents
and root causes.
• Provide corrective action to resolve system performance
problems and provide recommendations to prevent possible
future incidents.
• Recommend changes to maintain agreed upon system
performance levels.
• Implement after hours changes as approved through a
formal change management process.
• Define performance related metrics and data collection,
summarization, and usage requirements.
• Collect, summarize and store performance data (Standard
Performance Data Management).
• Define performance alert thresholds to support agreed upon
service levels.
• Provide Standard Performance Reporting.
• Provide Ad hoc Performance Reporting for analysis of
incidents to restore service.
Data Protection and data Storage:
• Backup Appliances
• Backup Storage
• Data Replication /
Continues Data
Protection
NB! This job is now closed. You can apply for other jobs by uploading your CV.
