Spanish speaking Travel Specialist

Looking for a Spanish speaking Inbound Tour Consultant for a DMC

Experience required:

Must have at least 3 - 5 or more years inbound tour operating experience

Extensive DMC knowledge of at least 2 of the 3 regions i.e. South Africa, Southern Africa or East Africa

Fluent in both verbal and written Spanish preferably South American Spanish

Good understanding of delivering excellent service to agents/guests

An in-depth knowledge of Tourplan or a similar booking system

An in-depth knowledge of WETU

An in-depth geographical, logistical and product knowledge of South, Southern and East Africa

A willingness and aptitude to learn

Duties include:

Creative and out of the box planning and designing of leisure FIT tailor-made itineraries

Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents

Ensuring turn around times are strictly adhered to according to standard operating practices

Proactive selling of products and services ensuring the best possible itinerary for the guests

Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers