Spa Butler

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?
Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined action.

Description:
This will be a unique role focusing on high level of Guest Service as well as Food and Beverage silver tray service. The successful candidate will preferably have either high-level food and beverage service experience or Cabin Crew experience, ideally first class. You will be part of opening team and your experience and input will form part of the service delivery offered in the Spa.

Requirements

• Hands on Problem Solving approach and the ability to remain calm under pressure
• Food and Beverage Service experience and knowledge
• Silver Service/Butler Service experience advantageous
• Cabin Crew experience advantageous
• Ability to work as part of a team, as well as independently
• High level guest service focused
• Effective communication with members of staff as well as Guests
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the Cape Town area.
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