Solutions Architect

SUMMARY:
Design IT solutions to solve problems and meet business needs. Manage change process and establish o

POSITION INFO:

Role Purpose
Design IT solutions to solve problems and meet business needs. Manage change process and establish overall solutions architecture and frameworks. Assess process and business risks relating to systems and business needs.

Responsibilities
• Devise and implement IT innovations or methodologies that achieve efficiencies and reduce cost based on time, risk and process.

• Reduce cost by identifying inappropriate technologies for the organisation. Provide guidance in architecting solutions that yield the highest return on investments.

• Deliver a service which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service. Maintain close working relationships with key stakeholders ensuring appropriate IT solutions are developed.

• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements. Collaborate with and transfer knowledge with internal and external teams.

• Provide functional expertise to troubleshoot highly complex problems, or present/market new technology or solutions for business.

• Establish architectural standards and frameworks and assess functional and process risks on projects by collaborating with other architects to translate the customer’s requirements. Identify, justify and design a specific solution that meets business requirements.

• Provide guidance to operations teams and other architects on the design, development, and testing of a new solution, and work with
assigned project teams to ensure a smooth implementation of changes to existing systems.

• Implement all technical support request escalated and ensure effective resolution within the Service Level Agreement.

• Create, maintain and oversee test environments with appropriate data to support unit testing from end to end to ensure testing yields an acceptable level of performance for the changes being delivered and the application is not adversely affected.

• Analyze, estimate and execute all approved development and configuration items through delivery of the best technical solutions to deliver the required functionality. Provide input and assist business to achieve efficiencies through optimized processes.

• Assess process and business risks relating to systems to ensure minimal risk to the organisation. Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements for IT Solutions.

• Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives and best practice IT solutions. Determine the estimated resources and timelines required to deliver the required functionality.

• Review proposed solutions and provides quality assurance on IT solutions. Provides expertise and guidance on the best method to ensure quality and cost effectiveness.

• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice.

• Supervises the work of other developers. Provides technical assistance to other developers and Information Technology (IT) team members.

Additional Requirements
In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

• Experience in Financial Services sector

• Experience in Insurance sector (advantageous)

• 2-5 year experience in agile delivery environment e.g. Scrum, DAD

• Ability to deliver consistently under pressure

• Great communication and influential skills

• Ability to engage stakeholders at different levels including exco

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