Software Support Consultant

Recruiter:

Tech Circuit Staffing Solutions

Job Ref:

JHB000104/CL

Date posted:

Thursday, February 29, 2024

Location:

Johannesburg, South Africa

SUMMARY:
A Salon & Spa Software Development Company is looking to hire a young, vibrant and energetic software support consultant to join their team.
Work remotely but also check in to their offices once a week, based in Benoni, Johannesburg.
English and Afrikaans speaking. Basic Salary R8000.00 plus commission.
MUST HAVE OWN TRANSPORT
Click on the link for the full job description.

POSITION INFO:
Job Description:

Answer software support queries over the phone
Providing Software support to clients remotely
Following process to note issues and raise for development
Testing software to ensure all functionality is working
Installing of the Software on client machines
Providing Training to clients on the Software

Competencies Required:

Excellent verbal and writing skills in English and Afrikaans
Solid understanding of systems and software
Solid knowledge of Outlook, Microsoft Word, Microsoft Excel
Accurate Data Capturing Skills
Knowledge of software SDLC will be advantageous
Knowledge of the Atlassian product suite will be advantageous
Adhering to process (Completing checklists, making notes on clients etc.)

Candidate Requirements:

Must be able to work independent with little supervision
Must have Matric average above 50% with Maths
Excellent time management skills
Good telephone manners
Able to handle challenging situations managing client expectations
Proven Track Record
Must be hardworking
Must be willing to learn new technology and understand how business requirements relates to systems
Must be willing to work overtime and weekends from time-to-time
Willing to work with an experienced team

Similar jobs you might be interested in:

HR and Payroll Software Support Consultant (Hybrid)
Location: Boksburg
Salary:
36 days ago

Software Support Engineer
Location: Johannesburg
Salary: Annually
The software support Engineer will be responsible for third line technical support on complex software issues that cannot be resolved by frontline teams. You will be responsible for deep-dive analysis, root cause identification and the resolution of critical incidents affecting applications and systems. Collaborate with development, QA and infrastructure teams to implement sustainable fixes, enhan...
2 days ago

Mechanical Project Engineer
Location: Pretoria
Salary:
Are you a young Mechanical Engineer with a passion for driving engineering projects in the mining and mineral processing sector? We are recruiting on behalf of a leading client in the mineral processing industry who is looking for a dynamic Mechanical Project Engineer to join their team.
1 day ago

Solar Design Engineer
Location: Johannesburg
Salary:
Are you passionate about sustainable energy and ready to take the next step in your engineering career? Our client, a well-established player in the renewable energy sector, is seeking a Solar Design Engineer with 1 – 3 years’ experience to join their dynamic and growing team.
1 day ago

Substation Engineer
Location: Johannesburg
Salary:
Our client is seeking a skilled and motivated Substation Design Engineer to join their engineering team. In this role, you will be responsible for the detailed design and engineering of high-voltage electrical substations ranging from 11kV to 400kV. You’ll collaborate with cross-functional teams to deliver safe, efficient, and cost-effective substation solutions for utility, industrial, and ...
1 day ago

Sales / Solutions Consultant – Perm – Hybrid – R460K per annum
Location: Johannesburg
Salary: 460000
Sales / Solutions consultant – Perm – Hybrid – R460K per annum
2 days ago

Assistant Finance Manager
Location: Johannesburg
Salary: 480 000
An international insurance and reinsurance brokering group is seeking an experienced and dynamic Assistant Finance Manager to support their Head of Finance with the monthly accounting and reporting functions across a portfolio of group entities, including insurance and reinsurance brokers, as well as investment holding companies.
5 days ago

Accountant (Financial Services)
Location: Johannesburg
Salary:
A reputable and growing business is looking for a detail-oriented and proactive Accountant, with strong tax experience, to join their finance team. The ideal candidate will be responsible for the full accounting function, tax compliance, and supporting the business with accurate financial reporting and analysis. This role is ideal for someone with a solid foundation in accounting, paired with a de...
8 days ago

Junior Accountant
Location: Johannesburg
Salary:
A multinational insurance and reinsurance brokerage, with operations across Africa and globally, is looking to grow their finance team. Known for their dynamic environment and complex international structures, they offer a unique opportunity for finance professionals to gain valuable exposure and experience.
8 days ago

Financial Assistant
Location: Johannesburg
Salary: 350 000
This is a global insurance and reinsurance brokerage company, known for delivering solutions on large and complex risk placements across Africa and beyond. With a strong international footprint and a dynamic team, they offer the opportunity to be part of a fast-paced and growing business in the financial services space.
8 days ago

Software Support Consultant

Similar jobs you might be interested in:

Jobseekers

Recruiter

General