Software Support Consultant

Recruiter:

Tech Circuit Staffing Solutions

Job Ref:

JHB000104/CL

Date posted:

Thursday, February 29, 2024

Location:

Johannesburg, South Africa

SUMMARY:
A Salon & Spa Software Development Company is looking to hire a young, vibrant and energetic software support consultant to join their team.
Work remotely but also check in to their offices once a week, based in Benoni, Johannesburg.
English and Afrikaans speaking. Basic Salary R8000.00 plus commission.
MUST HAVE OWN TRANSPORT
Click on the link for the full job description.

POSITION INFO:
Job Description:

Answer software support queries over the phone
Providing Software support to clients remotely
Following process to note issues and raise for development
Testing software to ensure all functionality is working
Installing of the Software on client machines
Providing Training to clients on the Software

Competencies Required:

Excellent verbal and writing skills in English and Afrikaans
Solid understanding of systems and software
Solid knowledge of Outlook, Microsoft Word, Microsoft Excel
Accurate Data Capturing Skills
Knowledge of software SDLC will be advantageous
Knowledge of the Atlassian product suite will be advantageous
Adhering to process (Completing checklists, making notes on clients etc.)

Candidate Requirements:

Must be able to work independent with little supervision
Must have Matric average above 50% with Maths
Excellent time management skills
Good telephone manners
Able to handle challenging situations managing client expectations
Proven Track Record
Must be hardworking
Must be willing to learn new technology and understand how business requirements relates to systems
Must be willing to work overtime and weekends from time-to-time
Willing to work with an experienced team

Similar jobs you might be interested in:

ERP Systems Software Support Specialist Assistant
Location: Isando
Salary:
ERP Systems software support Specialist Assistantð Isando, Gautengð Permanent Positionð About the RoleWe are seeking a highly skilled and proactive ERP Systems software support Specialist to join our dynamic IT team based in Isando. This role is critical in ensuring the stability, performance, and continuous improvement of our core business systems — particularly SAP, Evolve, and Xp...
6 days ago

PoS Device plus embedded NDoT / EMV Compliant Payment Software Support Specialist
Location: Johannesburg
Salary:
We are recruiting for a PoS Device plus embedded NDoT / EMV Compliant Payment software support Specialist role.
16 days ago

Head of Business Analytics & Data Automations
Location: Johannesburg
Salary: Annually
Head of Business Analytics and Data Automation who will be leading the organisations data strategy, drive automation initiatives and oversee the development of business intelligence capabilities. Building scalable data pipelines, enabling data-driven decision-making, and fostering analytics maturity across the business
Today

Senior Helpdesk Support L3
Location: Johannesburg
Salary: Annually
Senior Helpdesk L3 Engineer who will be responsible for tickets and solving issues
Today

Senior Python Developer
Location: Johannesburg
Salary: 85000.00 Monthly
We are seeking an experienced Senior Python Developer to join a high-performing development team focused on building scalable, reliable, and high-quality backend systems. This role is ideal for a developer who enjoys solving complex technical problems, designing robust APIs, and contributing to the architecture of modern software platforms. The successful candidate will play a key role in developi...
Today

Finance / Operations Development Manager
Location: Johannesburg
Salary:
A leading organisation in the financial services environment is looking for an experienced Finance / Operations Development Manager to lead the development and optimisation of core finance systems and operational platforms. This role will focus on managing multi-branded finance systems, driving innovation across finance operations, and leading development teams to deliver scalable and reliable tec...
Today

Junior Medical Sales Representative (JHB)
Location: Johannesburg
Salary:
Today

Reporting Actuary Life
Location: Johannesburg
Salary:
Reporting Actuary LifeAre you a technically strong life actuary with deep reporting experience across IFRS 9 and IFRS 17? This role is ideal for an actuarial professional who thrives in assumption setting, model development, reserving calculations, and delivering highâquality financial reporting within a global environment.An exciting opportunity exists for a highly analytical Life Actuary &ndas...
1 day ago

Junior SysAdmin / DevOps Engineer
Location: Johannesburg
Salary:
Opportunity for a junior DevOps or Systems Engineer with a passion for automation, cloud technologies, and modern infrastructure!
1 day ago

IT Administrator (Linux)
Location: Johannesburg
Salary:
Our client is a fast-growing, technology-driven financial services firm operating within the alternative assets and digital trading space.
1 day ago

Software Support Consultant

Similar jobs you might be interested in:

Jobseekers

Recruiter

General