Software Site Support Engineer

 

Recruiter:

Phanda Personnel CC

Job Ref:

SSSE 11/22

Date posted:

Sunday, November 20, 2022

Location:

CapeTown, South Africa

Salary:

Cost to company


SUMMARY:
Software Site Support Engineer

JOB DESCRIPTION:

Purpose of the job:

Support engineering, deployment and commissioning activities of the telescopes in the karoo.

 

Key Responsibilities:

  • Investigating support issues reported on site.
  • Coordinating tests, fault finding and tracking down of cross-subsystem issues.
  • Supporting user requests for data and trend analysis.
  • Fixing minor bugs in the deployed software where possible.
  • Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.
  • Deploying and maintaining development infrastructure.
  • Deploying software subsystems on production systems and manage/monitor site deployments.
  • Documentation and project management input as required.
  • Site visits as required.
  • Training of operators and commissioners on the software subsystems.
  • Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
  • Assist in developing and performing integration tests to test the full software subsystems on lab machines before deploying to karoo systems.
  • Configure, install and help troubleshoot operating system software and server hardware.
  • Configure and manage subsystem network.
  • Monitor and maintain performance of servers

 

Key Requirements:

 

Qualification:

  • N.D (Comp Sci) with 6+ years; OR
  • B.Tech/B.Sc (Comp Sci) with 5+ years; OR
  • B.Eng/B.Sc Hons (Comp Sci) with 4+ years; OR
  • M.Eng/M.Sc (Comp Sci) with 2+ years; OR
  • Engineering (with a software focus) or related field

 

Experience:

  • Testing, deployment, commissioning, release and support of large-scale projects.
  • Test-driven development and integration testing techniques, methodologies and frameworks; and supporting systems.
  • Quality assurance processes and software development processes.

 

Knowledge:

  • Modern software collaboration tools such as Github, Containers, Google Drive, JIRA etc.
  • Knowledge of continuous integration, testing and deployment techniques and tools.
  • Knowledge of the Linux operating systems and networking.
  • Knowledge of the Python programming language is beneficial.

 

Ability to:

  • Work independently and be a good team player.
  • Participate and thrive in a collaborative environment.
  • Strong English oral and written communications.
  • Troubleshoot issues methodically.
  • Keen attention to detail.
  • Good knowledge of and experience in software testing and quality assurance.
  • Some experience in Python and software development
  • Some experience with operating systems (Linux, OS X, Windows) and networking.
  • Good and proven fault-finding skills.
  • Good oral and written communication skills.
  • Self-motivated and ability to work independently.
  • Keen interest in engineering and how systems work.
  • Good attention to detail.
  • Wanting to learn more and expand knowledge.
  • Team player and ability to thrive in collaborative environment.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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