Software Content Writer

Location: stellenbosch, Western Cape, South Africa
Salary: R13 000 to R16 000 per month
Recruiter: Code Red Recruitment
Job Ref: SCW
Summary: Software Content Writer

 

 

Job Description

My client is looking for a Software Content Writer to produce high-quality documentation that contributes to the overall success of our product. This individual will form part of a team of developers, testers, and operational staff where the role will be to create and maintain internal, and end-user material and documentation for the software (DataTill). This is an administrative role.

 

Key responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and user guides
  • Create tutorials to help end-users use a variety of applications
  • Creating blogs, user guides and video content to be used by the business and users of the software
  • Working with the business analyst and other team members in collecting and documenting user stories which will be used to create functional specs
  • Documenting the changelog and communicating new system changes to the users of the software
  • Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
  • Maintain online documentation

Qualification and Experience

  • Proven working experience in writing of software documentation (2+ years)
  • Added advantages:
    • Experience in the ISP industry
    • Experience managing a YouTube channel
    • Experience with video editing software

Skills and Competencies

  • Ability to deliver high quality, detailed documentation such as guides, blogs, training material or similar
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Must be able to work well in a team
  • Interpersonal relationship skills
  • Willing to learn

When applying, please attach an example of your own writing work, e.g. your CV.

 

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