Snr Customer Service Representative - Mechanical Engineering - SEALS - AA/EE - East Rand

SUMMARY:
Senior Customer Service Representative

POSITION INFO:

Senior Customer Service Representative – Mechanical Engineering / Seals – AA/EE – East Rand

Job purpose: Ensuring an unbeatable customer service through effective and efficient support to the business in support of achieving the business goals

Minimum requirements:

• Grade 12 | Matric
• Very strong seals background and experience
• Minimum of 7 – 8 years with proven customer service, planning and administration experience within a multi-national and industrial sales environment
• Extensive knowledge of IT systems including DOH, COH, DWM and Syspro
• A sound knowledge of the management of high-level engineering projects to OEM customers and exports
• Experience of working in an international environment with respect to customer service, service planning and administration (preferable)
• Formal qualification with an appropriate tertiary qualification (preferable)
• Knowledge of customer service principles and practices and Power BI – analyse and interpret Power BI reports (preferable)
• Willingness and ability to travel both locally and internationally if and when required

Salary offer: R400K – R450K TCOE

NB! This job is now closed. You can apply for other jobs by uploading your CV.