Showroom Coordinator

Showroom Co-ordinator

Our client, a high end flooring business that imports some of the best flooring in the world, is looking for a showroom consultant to work in their CBD showroom.

This candidate will be comfortable around high net work individuals and understand the soft sale approach of dealing with luxury items.

Requirements:

• Matric
• Degree or any relevant qualifications
• Showroom Experiences in a luxury retail or hospitality 
• Sales & Marketing Experiences
• Computer literate (Word Press, website, Facebook business)
• Own Transport

Key Responsibilities:

- The initial liaison for private and professional clients at our Cape Town showroom by welcoming personal, telephonic and online enquiries in a positive manner.

- Achieve outstanding levels of client satisfaction by facilitating excellent client service.

- Generate sales and specifications of the companies products.

- Consistently achieve monthly sales targets, as set by company directors.

- Administer the accurate and timely processing of sales, including the generation of quotes, invoices and reports.

- Initiate digital & physical marketing & event driven ideas to grow market share for our products.

- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails / online correspondence.

- Schedule presentations of the products to qualified leads (architects & interior designers).

- Ensure the exemplary appearance of our showroom and a tidy back office.

- Maintain accurate and up to date customer records using the company's business systems.

- Oversee, monitor & record (online) consumable stock with the warehouse manager.

- Any other tasks required by the company to ensure the efficiency of the operation

Commercial Awareness:

- Introduce and educate prospective trade & retail clients about our brand.

- Grow the company's sales year-on-year by driving trade specifications and direct sales.

- Identifying relevant databases and other sources of prospect data.

- Proactively contact new trade business opportunities and convert them into customers.

- Forge and maintain strong relationships with trade & retail prospects up to conversion.

- Actively participate in relevant events in association with the company

- Implement all business initiatives as directed by the directors and agree on monthly and annual targets and KPIs.

- Plan for and attend regular business reviews with the directors.

Brand Awareness:

- Deliver excellent service to all prospective customers, in line with the brand and reputation.

- Maintain a high level of knowledge about the company, its approach, its products, and its services.

- Manage the social media platforms through Facebook business account

- Monitor and report on the ongoing AdWords campaign on a monthly basics.

- Manage and monitor changes to the website by advisement

- Monthly reporting of the activity of the Business social media campaigns.

Key Behaviourial Competencies:

- To demonstrate a positive, hands-on, attitude towards clients and fellow team members and to be proactive in nature.

- Excellent interpersonal skills

Please apply online.