Showroom Co-ordinator

Recruiter:

Kencorp

Job Ref:

3765978973

Date posted:

Saturday, July 9, 2022

Location:

Roodepoort Settlement, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Dynamic Show room champion with excellent Administration skills and a Passion for Customers required for company based in the Johannesburg West area. Ideally should have extensive kitchenware and related equipment experience

Responsibilities

Overall management of Showroom and Test Kitchen
Set and maintain the standard for showroom and test kitchen cleanliness and neatness
Ensure the appropriate company product range is displayed and available in the showroom
Scheduling of live demonstrations with the external sales team
Responsible for taking the appropriate action and contacting those required to resolve showroom issues – example: product repair, electrical issues, maintenance issues
Answering of phones and email queries from customers
Deal appropriately with customer complaints and queries
Provide administrative support for the internal and external sales team
Capture orders for customers in the showroom
Capture showroom traffic leads and appointments
Manage the diary for the test kitchen as well as the showroom
Management of all labels
Appropriate guidance, interaction and referral of customers
Lead presentations or training sessions with customers in the showroom and test kitchen if required
Demonstrate products and emphasise the features and benefits
Answer all relevant product and technical queries
Invite, encourage and drive traffic to the showroom by collaboration with the sales teams and using own initiative
Monitor, record and manage showroom traffic as well as relevant additional reports
Nurture relationships with walk-in showroom customers as well as regular clients
Maintain an awareness of competitive products

Requirements

Grade 12

Relevant tertiary sales-based qualification would be beneficial

Extensive Customer facing and interaction experience is essential
Knowledge and previous experience with kitchen-based equipment is preferred
Minimum of 3 to 5 years relevant Customer Care/Support/Demonstration experience

Excellent communication skills with customers and staff
Strong presentation as well as training skills

Computer literate - MS Office as well as SAP or similar ERP/MRP system
Good financial skills

South African citizens only

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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