Shift Manager GP

SUMMARY:
Job Title: Shift Manager – Security

Location: Rosslyn Pretoria (Gauteng)

Industry: Security Services

Type: Full-time        / Environment:  High-performance, client-focused, service-driven



About the Role
We’re looking for an experienced Shift Manager to join our client’s Security team, managing a key client in the automation and manufacturing sector. If you have proven experience in contract management within the security industry, NQF level 6 Qualification, thrive in a fast-paced environment, and are passionate about compliance and service excellence, this role is for you. You’ll oversee full contract performance, lead security operations on site, manage client relationships, and ensure compliance with all PSiRA, labour, and health & safety requirements.
Make an impact where leadership meets service. Grow your career with opportunities to progress into an Contract Manager role.

POSITION INFO:
What you’ll be doing

• Manage and oversee full security contract performance.
• Act as primary liaison with the client; conduct regular performance and SLA review meetings.
• Lead and manage security teams, ensuring discipline and operational excellence.
• Monitor and manage profitability, budgets, wage costs, and asset registers.
• Ensure PSiRA, OHS, and health & safety compliance, including incident reporting.
• Conduct staff performance reviews, manage rosters, leave, and absenteeism.
• Resolve client issues quickly and implement service improvements.
• Support business growth through client retention and upselling opportunities.

• NQF Level 6 qualification (equivalent to a three-year National Diploma)
• Grade 12 / Matric pass (non-negotiable)
• Grade A PSiRA certification (non-negotiable).
• Minimum 2 - 5 years’ proven experience in Security contract management.
• Strong client management, leadership, and people skills.
• Knowledge of South African labour law, PSiRA regulations, and OHS legislation.
• Valid driver’s license and own vehicle (essential).
• Clear criminal record.
• Proactive, organized, and solutions-driven mindset.

• Competitive package: R20 000 to R30 000 CTC (inclusive of provident fund). Based on Qualification and Experience.
• Permanent position with career growth into Contract  Manager opportunities.
• Exposure to a leading client in the automation and manufacturing sector.
• Join a respected security provider with a reputation for service excellence.

• This is a fast-paced, client-facing role requiring professionalism and strong leadership.
• You’ll be responsible for managing teams, compliance, and daily operations.
• Reports directly to the Operations Manager.
• Polygraph testing and PSO testing will be required 
• Shift work.