SUMMARY:
Excellent opportunity for Hospitality professional

POSITION INFO:

Service Supervisor | Sabi Sands Game Reserve | Luxury Lodge Group

We are looking for experienced SERVICE SUPERVISOR to join the team of a luxury lodge located in Sabi Sands Game Reserve.

You will be required to supervise and control all service areas and functions in the lodge, to the required standards, ensuring smooth operations.

Key Focus Areas for Service Supervisor:

• Supervise service, manage service standards, and ensure that service staff are fully prepared for each guest service, including confidence in food / menu descriptions and wine pairing recommendations.
• Ensure consistency in services and products offered.
• Monitor staff and patron activities to ensure that liquor regulations are obeyed.
• Perform service tasks including presentations and sales of beverages and training thereof, ensuring that the required profit margins are met.
• Assist in developing and implementing specialty drinks including welcome, morning and evening drinks.
• Promote optimal communication between the kitchen and the service team, including daily service meetings and appropriate pass management.
• The primary focus of this position is on Guest Service, yet stock control and financials form a crucial part of the duties.
• Maintain beverage and service equipment inventories and keep inventory record.
• Ensure all guest information available is collected and communicated prior to arrival.
• Ensure that work practices are efficient, clean and hygienic.
• Assist Management in counselling and succession planning for the department.
• Monitor, manage and control leave days and overtime according to company standards.
• To ensure that deadlines on all projects are met.

Team Support and Product Knowledge:

• Good knowledge of the highest level of customer service in a luxury environment.
• Good knowledge and understanding of stock procedures and control.
• Good knowledge on the operation off all appliances and equipment.
• Good knowledge of hygiene and all cleaning products used.
• Basic knowledge of planning, budgeting and departmental administration.

Requirements – Qualifications and Skills:

• Grade 12
• Computer / Administration skills
• Problem solving skills
• 1 year of experience in similar role
• Driver’s Licence

Start: May

Salary package for Service Supervisor:

• Basic salary will be based on skills and experience
• Single room accommodation with private bathroom
• 3 meals per day
• Provident Fund 50/50%
• Medical – optional 50/50% - up to R 1500 covered by the employer

To apply for Service Supervisor | Sabi Sands Game Reserve | Luxury Lodge Group, please send your CV in WORD document, full length photo, contactable references and Cover Letter.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Recruit for Africa is a recruitment agency based in South Africa specializing exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! 

NB! This job is now closed. You can apply for other jobs by uploading your CV.