Service Specialist | Centurion

Recruiter:

The Recruitment Council

Job Ref:

Service Specialist |..

Date posted:

Sunday, March 15, 2026

Location:

centurion, Gauteng, South Africa

Salary:

market related

SUMMARY:
Service Specialist | Centurion

POSITION INFO:

Our client, a leader in the investments and insurance sector, is seeking a strategic and technically-minded Service Specialist to drive the evolution of their guaranteed annuity and structured product portfolios. This is a high-impact role designed for an actuarial professional who thrives on innovation, complex pricing, and cross-functional leadership.

Key Responsibilities

Product Leadership: Lead the development and maintenance of guaranteed annuities and structured products, overseeing changes across systems, processes, and the overall client experience.

Innovation & Design: Drive innovation in product design to maintain market leadership and meet evolving client needs.

Pricing & Financial Oversight: Oversee and enhance pricing models to ensure financial soundness. Provide expert guidance on complex pricing and special quote scenarios.

Strategic Governance: Present strategic proposals and insights to high-level governance forums, including Product Management Committees and Manco.

Market Analysis: Monitor market trends and the ongoing competitiveness of current solutions.

Mentorship: Act as a senior subject matter expert, mentoring and developing junior product specialists and analysts to foster a high-performance culture.

Collaboration: Work closely with actuarial, finance, distribution, and IT teams to implement product enhancements.

Requirements.

Qualifications:

Actuarial Status: You must be an academically qualified associate or fellow actuary.

Experience:

Industry Experience: A minimum of 3 years'' experience within the life insurance or investments industry is required.

Advantageous Experience: While not strictly mandatory, the following experience is listed as a benefit to the applicant:

Product Knowledge: Experience specifically with guaranteed annuities and/or structured products.

Functional Expertise: Prior experience in product development and pricing.

Essential Skills and Competencies:

Technical & Analytical: High level of technical skills and a strong attention to detail.

Strategic Thinking: The ability to interrogate data, think critically, and balance the needs of various stakeholders.

Management: Proven leadership and project management skills.

Personal Attributes: Must be self-confident, self-motivated, and demonstrate a relentless pursuit of targets and goals.

Knowledge Maintenance: A commitment to keeping technical product and legislative knowledge current to ensure compliance and innovation.

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