Service Quality Controller

Our well known automotive vehicle dealer client based in Potchefstroom is looking to employ an experienced Service Quality Controller.
Must be a qualified Technician.

Job Description
Reporting to the Service manager the Quality Controller is required to review the quality of all completed work on vehicles.
Ensure the correct completion of required documentation.
Road testing vehicles, promoting the quality of work delivered by the Service Technicians.

Position Overview

Specific Role Responsibilities
Inspect an verify the repair instructions on the Job Card confirm the repair report on the back of the job card and test drive where necessary
Must be able to adhere to Quality gate 2 processes.
Ensure Job cards are correctly completed, the repair instructions and repair reports must comply with OEM standards
Report deviations from correct standards, staff not working to correct standards must be addressed with management
Randomly check five car daily on the following standard items:
Fluid levels, Oil levels, torque wheels, tyre pressures, spare wheel and lights
Do Ghost audits by Installing 2 faults once a week in ghost cars
Conduct the best practice auditing techniques and improve recording and evaluation systems to the highest trends

Qualifications and Experience
Grade 12 with mathematics.
Artisan Qualifications
Drivers License
Diagnostic technician certification

Skills and Personal Attributes
Attention to detail.
Auditing
Conduct the best practice auditing techniques and improve recording and evaluation systems to the highest trends.
Technical skills
Evaluate quality of work completed and identify if the customers faults have been repaired.
Leadership
Quality control is a team effort and the ability to the standard within the service team whilst objectively addressing noncompliance.
Problem solving
Have the ability to make decisions
Business acumen
Planning
Good response to pressure
Innovativeness
Leadership.