Service Desk Manager

 

Recruiter:

Elite Search

Job Ref:

JHB000758/HLG

Date posted:

Monday, December 5, 2022

Location:

Capetown, South Africa

Salary:

25 000 Monthly


SUMMARY:
Location: Cape Town - Pinelands ( hybrid work from home 2 days and office 3 days)
Role:  IT Service Desk Manager
A well established IT Managed Services company with Microsoft Gold Partner status. They focus on the provision of service excellence and have therefore enjoyed remarkable success over many years.

JOB DESCRIPTION:

This role is ideal for an IT Support Engineer who has moved into a Team Lead role. Managing a small team of service desk agents, the successful candidate will be responsible for handling escalations, ensuring tickets are resolved within SLA agreements, client meetings to discuss performance and address any issues, have in-depth knowledge of Microsoft Azure and Security as well as Microsoft Modern Workplace. 
An ITIL certification is required as well as a formal IT qualification ( Diploma, Degree, industry related IT certifications)
You will need to have 8 years experience in IT Support and a minimum of 3 years in a Team Lead or Service Desk Management role.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

2nd Line Service Desk Engineer
Location: Cape Town
Salary:
Today


Senior Service Desk Engineer
Location: Cape Town
Salary: negotiable Monthly
POSITION IN CAPE TOWN:  Senior service desk Engineer5+ Years proven history of working within a global service desk (Senior Support).You will need to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies of the business. In addition to this, the candidate will be expected to fulfil various IT service Management (ITSM...
10 days ago


1st Line Engineer / Service Desk (Night Shift)
Location: Cape Town
Salary: Monthly
Primary Purpose of Job:As a first-line IT Engineer, you will be the first point of call for clients. Your job is to assist in the smooth running of our client’s networks while maintaining prominent levels of customer service.
22 days ago


Concierge Team Leader / Manager (Hospitality/Security within Hospitality)
Location: Cape Town
Salary:
2 days ago


ROOMS DIVSION MANAGER
Location: Capetown
Salary: Basic
ROOMS DIVSION manager
8 days ago


Assistant Front Office Manager
Location: Cape Town
Salary: Monthly
Large Hotel in Cape Town is looking for a professional and experienced Assistant Front Office manager. The candidate will be responsible to support the Front Office manager in administering front office functions and supervising staff and the day-to-day operations inclusive of the Concierge, Switchboard and Guest services / Front desk team and to ensure the front office team adheres to all re...
12 days ago


Trade Partner Travel Coordinator
Location: Constantia
Salary: Monthly
Destination Management Company based in Constantia, Cape Town is looking for a Trade Partner Travel Coordinator. The Trade Partner Travel Coordinator is responsible for coordinating bespoke itineraries and arrangements for familiarization trips for their Travel Trade Partners, Press and Media Partners, Consultants and Team Educationals.  This role involves nurturing strong relations...
14 days ago


SALES MANAGER (Rental Hire / Working of height machinery and equipment / Trade Desk)
Location: Capetown
Salary: TCT R71 110.00kpm (incl. Basic + Pension + Cell + Travel)
An opportunity for an experienced SALES manager is required for permanent employment based in Cape Town & PE Hub’s.
16 days ago


Guest Relations Assistant
Location: Franschhoek
Salary: Monthly
Luxury Boutique Hotel in Franschhoek is looking for an experienced Guest Assistant. The successful candidate will provide exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations, collaborating with colleagues, and maintaining operational standards. This role requires a warm, courteou...
19 days ago


Duty Manager
Location: Franschhoek
Salary: MR Monthly
Our Client is looking for a Duty manager to join their team
21 days ago


Create a free job alert for Service Desk Manager in Capetown

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions