Service Desk Manager

Recruiter:

Elite Search

Job Ref:

JHB000758/HLG

Date posted:

Monday, December 5, 2022

Location:

Capetown, South Africa

Salary:

25 000 Monthly

SUMMARY:
Location: Cape Town - Pinelands ( hybrid work from home 2 days and office 3 days)
Role: IT Service Desk Manager
A well established IT Managed Services company with Microsoft Gold Partner status. They focus on the provision of service excellence and have therefore enjoyed remarkable success over many years.

JOB DESCRIPTION:

This role is ideal for an IT Support Engineer who has moved into a Team Lead role. Managing a small team of service desk agents, the successful candidate will be responsible for handling escalations, ensuring tickets are resolved within SLA agreements, client meetings to discuss performance and address any issues, have in-depth knowledge of Microsoft Azure and Security as well as Microsoft Modern Workplace.
An ITIL certification is required as well as a formal IT qualification ( Diploma, Degree, industry related IT certifications)
You will need to have 8 years experience in IT Support and a minimum of 3 years in a Team Lead or Service Desk Management role.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT Technical Service Desk Manager
Location: Cape Town
Salary:
Our client is seeking an experienced IT Technical service desk manager to lead their dynamic support team based in Cape Town. This is a fantastic opportunity for a hands-on leader with a strong technical background in modern workplace technologies, including VMware, Veeam, Office 365, and Intune. The successful candidate will be ITIL certified, have at least two years’ experience in a helpde...
6 days ago

2nd Line Service Desk Engineer
Location: Cape Town
Salary:
50 days ago

Service Desk Engineer
Location: Cape Town
Salary:
83 days ago

Support Desk Manager (24/7 Operations)
Location: Cape Town
Salary:
1 day ago

Support Desk Manager: Financial Services Industry: Bellville: Cape Town
Location: Cape Town
Salary:
7 days ago

Experience Host
Location: Bantry Bay
Salary: Market related
Create memorable, personalized guest experiences with warmth and pride.
14 days ago

Advanced Aesthetic Therapist (Admin confident)
Location: Table View
Salary:
36 days ago

Guest Assistant
Location: Franschhoek
Salary: Monthly
Luxury Wine Estate close to Franschhoek is looking for an experienced Guest Assistant. The successful candidate will provide exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations, collaborating with colleagues, and maintaining operational standards. This role requires a warm, court...
42 days ago

Operational Assistant (PCS)
Location: Capetown
Salary: Market Related
Operational Assistants are responsible for a variety of processes and ad hoc tasks related to the implementation and maintenance of private share portfolios.
85 days ago

Hostess
Location: Stellenbosch
Salary: Monthly
Restaurant at a high-end Wine Estate close to Stellenbosch is looking for a Hostess to join their team and be the first point of contact for guests and ensure to provide excellent customer service and a pleasant dining experience.
1 day ago

Service Desk Manager

Similar jobs you might be interested in:

Create a free job alert for Service Desk Manager in Capetown

Jobseekers

Recruiter

General