Service Coordinator

SUMMARY:
-

POSITION INFO:

• Organisation / distribution of incoming & outgoing work
• Efficiently dealing with customer enquiries
• Issuing and Tracking Pro forma Invoices
• Maintaining accurate records on Navision/iService
• Arrange deliveries/collection with customers by liaising with Stores and the customer
• Follow up on quotations
• Management of test equipment to be sent in for calibration
• Develop and maintain internal relationships to help maintain business flow and meet agreed targets
• Manage inbound and outbound, internal Pre-deliveries between departments based on the agreed turnaround time
• POD scan & record POD on Server
• Maintain & manage effective recall of instruments based on service cycles on ERP system for Calibration
• Invoicing of completed service orders/job cards
• Effectively manage the invoicing of Job sheets on a month to month basis.
• Services done to be invoiced the very same month
• To effectively manage the onsite services relating to documentation, spares and instrumentation with the onsite technicians
• Managing spare parts requisitions from the Service Departments nationally.

Â

NB! This job is now closed. You can apply for other jobs by uploading your CV.