Service Consultant

Recruiter:

Staff Solutions Recruitment

Job Ref:

E.L000349/BG

Date posted:

Thursday, October 28, 2021

Location:

Portelizabeth, South Africa

Salary:

Negotiable

SUMMARY:
Opportunity available!! Our client in the Document and Storage sector is looking to employ a Service Consultant to join their team in Port Elizabeth.

POSITION INFO:

Job Description:

Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated Key Account Managers Portfolios.
Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable timeframe.
Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
Ensure that clients’ portfolios data integrity is accurately maintained.
Assists with preparing and presenting business proposals to both existing and new potential customers
Maintains close relationships with the Accounts Manager in order to capitalise on opportunities identified.
Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.

Job Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required.
3 year Degree/Diploma in Sales/ Business Administration Management/Customer Relationship Marketing/Marketing Management
At least 6 years solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain
Excellent command of the English language
Must have excellent communication and interpersonal skills.
Must pay attention to detail
Must be focused on achieving results
Must be a team player
Must have business acumen and be able to communicate at all levels
Must be highly computer literate
Demonstrate excellent organisational skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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