Service Agent

 

Recruiter:

Bristow Talent

Job Ref:

202282

Date posted:

Monday, August 1, 2022

Location:

Johannesburg, South Africa

Salary:

230000


SUMMARY:
Service Agent

JOB DESCRIPTION:

Service Agent with at least two year experience

CTC: R 19000.00

Role Description:

  • Log all dedicated call outs and assist team on other accounts when colleagues are absent
  • Liaise with technicians regarding call outs
  • Quotes
  • Manage customer relationships
  • Liaise and update stores on all call outs and delays (telephonically and on email)
  • Establish customer satisfaction level after all visits
  • After hour duty

Skills requirements

  • Basic telephone etiquette
  • Admin and clerical skills
  • Technical ability/understanding
  • Communication
  • Excel
  • Syspro or similar
Please note if we do not contact you with in 14 days, kindly consider your application as unsuccessful

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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