Service Agent

Recruiter:

Bristow Talent

Job Ref:

202282

Date posted:

Monday, August 1, 2022

Location:

Johannesburg, South Africa

Salary:

230000

SUMMARY:
Service Agent

JOB DESCRIPTION:

Service Agent with at least two year experience

CTC: R 19000.00

Role Description:

Log all dedicated call outs and assist team on other accounts when colleagues are absent
Liaise with technicians regarding call outs
Quotes
Manage customer relationships
Liaise and update stores on all call outs and delays (telephonically and on email)
Establish customer satisfaction level after all visits
After hour duty

Skills requirements

Basic telephone etiquette
Admin and clerical skills
Technical ability/understanding
Communication
Excel
Syspro or similar

Please note if we do not contact you with in 14 days, kindly consider your application as unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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