Service Advisor

Recruiter:

Sydsen

Job Ref:

JHB002413/CW

Date posted:

Wednesday, February 23, 2022

Location:

Nelspruit, South Africa

Salary:

Negotiable

SUMMARY:
Service Advisor - Mbombela - Mpumalanga

JOB DESCRIPTION:

A well-established Automotive Dealership is looking to employ an Service Advisor in their Service Department.

Responsibilities:

Making appointments, processing repair orders, quotes and invoices
Providing customer support via the phone and face to face at the dealership
Qualifying customer problems and logging them for technicians to review
Ordering additional stock as required so approved repairs can occur without delay
Ensuring customer approval for all remedial work to be carried out
Promoting our range of vehicle parts and accessories
Internal coordination of service work to adhere to commitments made to customers
Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle
Accurately tracking hours available and hours sold in appointment diary

Requirements:

Prior leadership experience in the automotive sector is essential
Proven track record of leading a team to exceed sales targets
Ability to evolve and adapt with changing business needs

Apply now!

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