Role:
Systems Engineer who is also experienced in Windows Server, As400, VMware, and SQL Server Database Support.
Overall responsibilities:
• Performs technical support on Wintel and Midrange Platforms, as well as SQL databases.
• Ensures stable performance for the operating system environments through performance monitoring and tuning
• Performs capacity planning
• Plans and implements upgrades, fixes and enhancements of the hardware and software, ensuring that the change management procedures are followed
• Supports system recovery process in the event of major problems
• Designs, defines, tests, installs and maintains Wintel and Midrange systems
• Analyses system performance makes and implements recommendations regarding system improvements and system tuning.
• Provides technical assistance to other members of the team
• Consult with Technical Lead / 3rd party suppliers / solution providers in order to resolve support problems
• Creates and maintains up to date procedures and SOPS
• Generates reports on various subjects as requested
• Secures the Wintel and Midrange platforms
• Creates/ monitors and audits all backups to confirm integrity and successful completion of backups
• Develops documentation, macros, scripts and procedures using various core tools
• Achieves SLAs pertinent to the SQL, Wintel and Midrange Environment
• Plans, schedules and executes tasks in order to maintain maximum availability of Wintel and Midrange Servers
• Monitors and reports on Availability
• Responsible for the routine maintenance and tuning of SQL production and development databases.
• Responsible for monitoring security, diagnosing database problems and backup/restore of applicable databases
• Manages and grant access to the various databases.
• Works directly with users to resolve data conflicts and inappropriate data usage and may manipulate data within accordance of organisation standards. Directs the maintenance and use of the corporate data dictionary
• Participates in projects where skills are required
• Evaluates and recommends standards pertaining to the current supported hardware and software
• Fulfils Standby duties
Qualification Required:
• Grade 12 (NQF 4)
• Microsoft Certified System Engineer: Windows Server 2003
• MCITP: Server Administrator / Enterprise Administrator/MCDBA
• MCSA: Windows Server 2008
• ITIL v3 Foundation Certification
• OEM certification/relevant database solutions certification
• Certification in specialized track based on area/environment
Primary/Mandatory Skills Required
• Wintel theory (Advanced)
• Wintel administration (Advanced)
• Wintel tuning (Advanced)
• Performance Monitoring (Intermediate)
• UNIX (Basic)
• As400 (Intermediate to Advanced)
• Network communications (Basic)
• TCP/IP (Intermediate)
• Possesses an excellent understanding of good server and midrange design (Advanced)
• Experience in VMware will be an added advantage
• SQL Server
