Senior UX Designer

We are looking to fill the role of a Senior UX Designer.

The world is changing at a rapid rate and we are looking for a creative thinker with a passion for crafting innovative digital experiences.

The person would join us as a member of our UX Consulting team. The UX team members are responsible for all activities relating to UX design consulting.

We are looking for someone who will self-manage, is a creative thinker, confident person who is able to consult within the corporate environment and bring change to how companies digitally engage with their customers.

Experienced required:

»           At least five years’ work experience within a UX design environment

»           Experience in UX strategy, UX design, UX research, UX measurement

»           Experience with product strategy and design 

»           Designing and facilitating ideation, design thinking, customer                         journey mapping workshops

»           Client relationship management

»           Working within a corporate environment or consulting to a corporate

»           General consulting skills

Ideal characteristics of the candidate:

»           Mature enough to engage with senior client staff

»           Able to present at a senior level

»           Able to run strategic workshops

»           Excellent story telling skills

»           Energetic personality with a positive attitude to resolving issues

»           Excellent communication skills, both written, and verbal

»           Creative, collaborative, motivated, team-player

»           Excellent problem-solving and innovative skills

»           Ability to learn quickly, be proactive and adapt dynamically

»           Attention to detail, focused and driven

»           An understanding of the principles of UX design

»           Well organized, ability to multi-task and manage multiple projects

»           Ability to work within a deadline driven pressurised environment

»           Strong analytical and strategic thinking skills

»           Organizational skills

»           Able to self-manage

»           Proficient in current industry design tools such as Sketch, Figma,                     Invision, Photoshop, illustrator or any other main stream tools

»           Very good computer literacy – proficiency on all MS Office packages

Responsibilities:

»           Deliver world class UX designs from concept through to finished                     implementation

»           Solve complex design problems in simple and innovative ways

»           Advocate for User centric design approach to digital implementation               within corporate environment

»           Facilitation of workshops, ideation sessions, mapping customer                       journeys, client persona design and consumer groups for digital                     improvements or strategy

»           Developing and working with different design systems. Creating and               applying established design principles, systems and libraries into                     design deliverables.

»           Design as-is and to-be digital processes

»           UX design and concept development

»           UX testing with customers

»           Conduct analysis, interviews and create storyboards, flows for                         design requirements

»           Scope UX design projects

»           Produce wireframes, building prototypes and creating high-fidelity                   designs

»           Feasibility and impacting of solutions identified for UX improvement

»           UX measurement design and implementation

»           UX Research activities

•  Desktop research               
•  Qualitative research
•  Quantitative research

»           Creating customer Persona’s and Architypes

»           Driving UX strategy into businesses

»           Crafting & delivery of UX presentations

»           Work collaboratively with design teams and business to produce                     work  class digital interfaces that impact on the customer                               experience. 

»           Being the interface between all stakeholders required to implement                 UX solutions

Qualifications and Experience:

»           Accredited UX design training

»           Design thinking

»           Ideation

»           Business strategy

»           Customer experience training and experience

Portfolio demonstrating the following:

»           Your UX design process

»           End to end customer journeys

»           Proven experience in UX design

»           Proven experience in solving complex UX design issues

»           Ability to create wireframes, prototypes, visual designs

»           Analysis and scoping of projects including persona design, task                       analysis, user research demonstrating understanding the needs of                   your user audience

»           Showcase the impact you have made on the projects worked on in                 your portfolio