Senior Operations Manager (JB465)

SUMMARY:
Senior Operations Manager (JB465) Westville, Durban R60 000 - R70 000 per month

POSITION INFO:

Senior Operations Manager (JB465)

Westville, Durban

R60 000 - R70 000 per month

The Senior Operations Manager shall have the primary responsibility of leading the day-to-day operations of the business of the Corporation and its subsidiaries in accordance with the strategic plan and within agreed capital budgets. To secure the functionality of business to drive extensive and sustainable growth. Previous experience within private tertiary education institutions will be a major advantage.

Educational requirements:

Post Graduate degree/MBA or similar from any recognized University/Institute.

Possesses requisite experience in HR frameworks, Financial management, Marketing and Operations.

A minimum of 15 years of business management experience across a range of business disciplines.

Financial reporting capabilities including budgeting and cash flow management.

Proven track record of success facilitating progressive organizational change and development within a growing organization.

Excellent computer literacy is essential especially in MS Outlook, MS Word, and MS Excel.

Duties and Responsibilities for Senior Operations Manager:

As a member of the Executive management team, the Senior Operations Manager is

jointly responsible for the attainment of the organization''s strategic objectives with specific

accountability for service delivery and operational performance.

Responsibilities include operational planning, operational capacity building, process

improvement, staff leadership and customer service.

Provides the leadership, management, and vision necessary to ensure that the company has

the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

Operational Capacity, Building and Alignment

To oversee the day-to-day operations of the business of Corporation.

To develop, in collaboration with the CEO and the Head of Finance, an annual operating plan that supports the Organisation''s long-term operations strategy.

To assist the CEO and the Head of Finance in developing and overseeing the long-term business strategies of the Organisation.

To assist the CEO in overseeing the Organisation''s achievement and maintenance of a satisfactory competitive position within the industry.

Keep the CEO fully informed in a timely and candid manner of the conduct of the

day-today operations of the Organisation towards the achievement of its

established goals and of all material deviations from the goals or objectives and

policies established by the Board.

With respect to operational matters, ensure communications, resolution of issues

and project development.

Ensure the development of health and safety practices for the Corporation and

oversee compliance with those practices.

Be available to brief the CEO on operational matters for review in advance of

meetings of the Board.

As requested by the Board, attend meetings of the Board and its Committees and

present the information necessary or relevant to the Board or such Committee for

discharging its duties.

Coordinate the sustainability strategies of the Organisation.

Assess and manage the principal risks of the Corporation''s business within operations (proposals, projects and staffing).

Assist the CEO''s in establishing an appropriate organizational structure.

Perform other functions related to the office of the Senior Operations Manager or as may be requested by the CEO or the Board.

Ensure strategic objectives shaped at Executive Management level are translated into tactical business plans with mechanisms for key measurements in place to

monitor progress.

Ensure that business change projects are delivered in line with directions from

Executive Management level.

Coordinate the efforts of the different operational areas under management to

ensure minimal duplication of efforts, maximum efficiency and to maximize value

for money.

Drive Business Direction:

To be an integral part and driver of the strategic planning, budgeting, and forecasting of business requirements and decision-making process.

Build strong relationships with key external stakeholders, government, suppliers, etc. to ensure correct focus and direction for the Organisation at operations and

technology level.

Ensure an effective and efficient operating model is maintained.

Develop and facilitate planning across the Operations environment.

Accountable for driving the business model under the Operations environment.

Serve on external committees where applicable.

Ensure that risk is effectively addressed in all aspects of the business and the Organisation is statutory compliant in all areas.

Ensure that a proper infrastructure (building, systems and staff complement) is maintained and developed for the Organisation.

Accountable for planning and opening of new branches in terms of expansion of the business and business plans.

Review Performance Improvement reports to determine effectiveness of interventions.

People M

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