Senior Logistics/Customer Services Manager, Willows, Pretoria East

SUMMARY:
Senior Logistics/Customer Services Manager, Willows, Pretoria East

POSITION INFO:

One of our clients, an Academic Online Bookshop, based in Pretoria East, are currently searching for a Senior Logistics/Customer Services Manager in the Retail and Logistics environment! This position is to start as soon as possible, or immediately!

 

JOB PURPOSE:

Academic bookshop with a very fast growing online client base is looking to hire a manager that can run with the company’s vision for excellent customer services and seamless inbound and outbound management of stock

 

Required Knowledge:

• Grade 12 or Equivalent (60+ for Mathematics) – Please send certificate with CV
• Tertiary qualification in either warehousing or logistics or supply chain or related is preferred.
• A minimum of 3 years’ proven experience in a customer service management position & logistics management position
• A minimum of 3 years in a commercial environment with a client/service focus
• Operating cross functionally in an integrated environment
• Leading and management of a team
• Proficiency in Microsoft Office
• High attention to detail.
• Team Player.
• Adaptability, to able to deal with fast-paced and dynamic situations.
• Excellent problem solver
• Customer centric
• Must be organized and methodical.

 

Duties include, but are not limited to:

• Lead and manage the Administration Teams in the warehouse to execute daily requirements of the business.
• Oversee Client support services.
• Liaise, interact, and coordinate with various internal staff, Suppliers and Customers regarding warehouse operations and assisting and supporting staff ensuring that everything is planned and executed timeously.
• Manage the import and tracking all vessels and flights inbound as well as locally sourced goods.
• Problem solving and sourcing of alternatives when supply issues occur.
• Assist with internal system development suggestions and improvements of current processes.

Please note: Only shortlisted candidates will be contacted

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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