Senior Information Officer

Location: Johannesburg Metro, South Africa
Salary: R529,370 per year
Recruiter: HR Genie
Job Ref: 50002702
Summary: The development, management (Content) and facilitation of access to information centre portal.



Job Description

Reporting to: Information Specialist - Information Provision


The development, management (Content) and facilitation of access to information centre portal, library management system and online information products. Ensure that the specifications for the technological tools required to provide library and information services in the GPL are articulated and designed to meet the obligation of the Information Centre.

To provide library and information services to designated stakeholders, which entails Information provision to a portfolio competency sector as defined in the Legislature. Also provide information consultancy in the selection and building of appropriate materials for the identified sector, helping clientele to retrieve and search for relevant information.


Required Competencies:  

  • Analytical Thinking: the ability to gather and analyze data and different sources of information; identify key issues, trends and relationships. Provide alternative solutions to challenges.
  • Organizational ability: allocate human, financial and other resources such as time and equipment according to goals and objectives, evaluating progress against plan and adapting resources to changing situations
  • Flexibility: Demonstrate willingness to embrace change; ability to adopt new ideas, approaches and insights.
  • Goal Orientation: Undertake goals with enthusiasm and focuses on the achievement of personal and organizational goals and participate in the strategic leadership of the GPL
  • Proactive: the inclination and nature to take responsibility and action, without having to be told, to respond to the situation, having considered the long-term implications
  • Teamwork & co-operation: the ability to identify with team purpose, goals and objectives. Encourages harmony and   co-orperation within a team
  • Customer Service Excellence (internal & external): demonstrating awareness and commitment to identifying customer expectations and strives towards consistently exceed them.
  • Coping with pressure: Maintains composure and focuses on achieving objectives in a high-pressure environment.

Knowledge and Skills

  •   Knowledge and Information Management
  • Understanding of IT infrastructure that supports library environment
  • Building and maintaining co-operative networks
  • Knowledge of Web design and publishing technologies for effective provision of online library services
  • Application Development
  • Information Resources Management
  • Comprehensive knowledge of electronic information sources and commercial databases and their use in supporting research
  • End-user computer skills
  • Report Writing
  • Familiarity with the Weeding process, principles and practice
  • Searching and retrieval skills
  • Cataloguing, indexing and Classification
  • Research skills
  • Communication skills


KPA 1:  Information Consultancy / provision

  • Alerts and summary of alerts disseminated to all stakeholders
  • Updated portal on a daily basis with relevant information/content for library stakeholders
  • Maintained URL links on Amlib system
  • Information sourced for stakeholders using subscribed online databases, registered internet sites and networking partners
  • Troubleshoot of online library information products
  • Compiled bibliographies on specific topics relating to information needs of stakeholders on requests and emerging needs
  • Stakeholder information needs profiles created and maintained
  • Information requests handled/resolved
  • Index terms provided and abstract for new information materials created
  • Constituency related information provided to stakeholders                     
  • Relevant content of online Journal articles disseminated to stakeholders
  • Collaborate with enterprise IT to support authentication on all library/enterprise websites/electronic interfaces
  • Coordination, testing and implementation of new release software
  • Customisation and facilitation of access to the Library''s electronic resources

KPA 2:  Risk Management

  • Information materials acquired in line with the IC policy and Institutional Mandate
  • Searched the library catalogue to identify and mitigate the risk of duplicate copies when recommending materials for procurement 
  • Library materials weeded of in line with IC policy and guidelines
  • Facilitated the integration of online information resources to avoid duplication and ensure seamless access
  • Coordinated the integration of various modules of the library management system to ensure data quality of the entire system

KPA 3:  Collection Development

  • Identified and recommended information materials for purchasing for the library collection 
  • Relevant new publ


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