Senior IT Support

SUMMARY:
Senior IT Support

POSITION INFO:

Senior IT Support Technician
Location: Centurion
Salary: R20 000 – R25 000CTC plus company car only for business travel
Duties and Responsibilities:
Providing full stack IT support, from networks to the desktop, including servers.
The operating systems are Windows and Linux (and MacOS if we have to).
The incumbent will need to be able to provide this scope of support to any of our customers.
Minimum Requirements
ï‚· The incumbent will need advanced skills in the administration of both Windows and Linux
servers. This includes skills in the administration of the services that run on these machines,
like email, HTTP, DNS, AD etc.
ï‚· Knowledge of the Microsoft Azure control center is definitely required.
ï‚· 5 years experience in server administration (Windows and Linux) is preferred for this
position, as well as three years experience performing end user support.
ï‚· Two years experience in networking technologies (TCP/IP specifically) will be beneficial as
Linux servers.
ï‚· Sound knowledge of Networking, installation and configuration.
ï‚· Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals with the ability to handle installations and configurations.
ï‚· Knowledge of popular operating systems, software applications, and remote connection
systems.
ï‚· Ability to solve complex hardware and software issues.
ï‚· Valid Driver’s Licence
ï‚· Creating and controlling users in a hybrid AD environment
ï‚· SAMBA installation, configuration and control, including AD integration and SAMBA as a
Domain Controller, knowledge in this area is advantageous.
ï‚· Networking skills are a further requirement, particularly in the area of building LANs, VLANs,
WANs and connectivity to the Internet through broadband technologies.
ï‚· This also involves controlling access to resources through fire-walling technologies like
IPTables.
ï‚· The incumbent must be able to work with people and be able to support the end user in
such a manner as to teach and guide that user, making them feel as if they are part of the
process.
ï‚· Good relations are key to our operation and relationship management is one of the most
important abilities that the incumbent must posses.
ï‚· The incumbent must further be self-motivated and must have the ability to make decisions
and follow through with the execution of those decisions.
ï‚· The willingness to learn, to ask questions and to work with the rest of the team is vital.
ï‚· Ability to travel and work after hours when necessary.
ï‚· Excellent interpersonal

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