Senior HR Officer - Change Management & Transformation (12 Months Contract)

Purpose of the role:

To facilitate and implement change management / transformation programmes and processes in achieving the organisation’s strategic goals.

The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following:

• Provide support in the development of the change management strategy and programmes:
• Provide support is the development of change management initiatives (culture, behaviour, systems, organisational climate assessment)
• Support the process of developing change management strategy
• Support development of change management materials, tools and content for the organisation.
• Support communications with all clients and all levels of management.
• Assist in determining client needs and ensures that the needs in terms of all investigations are met.
• Provide support in implementation and delivery of Operations Management Framework.
• Support the design of tools or systems that can assist in dealing with organisational problems of the organisation proactively and on request by Management.
• Provide support in the development and co-ordination campaigns on sector transformation and gender mainstreaming.
• Facilitate the implementation of change management strategy for all projects in the department.

Responsible for employee engagement programmes:

• Facilitate group sessions and discussions in workshops
• Analyze data and drafting of reports for Change Management projects
• Proactively identify opportunities for organisational development interventions and advise Management
• Conduct advocacy campaign on change management
• Analyse and compile report with recommendations to management.
• Assess the change impact and readiness for change initiative, identifying key barriers
• Engage with stakeholders to obtain buy-in to the change initiative.
• Promote the need for and benefits of change management as part of the change initiative
• Provide feedback to stakeholders on change initiative progress and risk.
• Evaluate change initiative through post project management implementation review

• Assists in the successful business culture and transformation:

• Assist in the implementation of the Employment Equity plan and administrative support thereto
• Support the initial compilation of the Gender Equality and Job Access Reports
• Support the coordination, development and implementation of survey material and tools to analyse culture of the Department
• Responsible for the coordination of client feedback surveys and related duties (analysis and reporting) thereto within the organisation
• Act as problem solver and coach for staff during the execution of culture change investigations
• Responsible for effective stakeholder management (good client relations) during change management process to ensure Organisational culture alignment

Provide administrative support to the unit:

• Data capturing for Change Management projects
• Completion of forms and document claims, payment invoices and consultant fees relevant to the office
• Provision of support to Change Management Specialist
• Coordination of all interventions (workshops and in-house engagements) and invite delegates to attend
• File office correspondence, documents and reports
• Draft and type standard correspondence and documents
• Document management (Drafting and filing of correspondence/reports)
• Build a Change Repository (Tools/Research)
• Ad-hoc Office duties (stationery, equipment, refreshments, travel coordination) and related administrative support thereto for the unit

REQUIREMENTS:

• A three year National Diploma/B Degree or three year qualification in Industrial Psychology/Organisational Development/ Management Services/ Human Resource / Social Sciences
• A Post-graduate qualification or equivalent with a PROSCI Change management certificate will be an advantage
• At least three (3) years relevant experience (specializing in change management and development interventions / project management in the public service) of which at least one (1) year was / is within the Change Management and Transformation environment
• Computer literacy in Microsoft Office packages.
• Valid code 8 driver’s license.

KNOWLEDGE AND COMPETENCIES:

• Knowledge of Adkar model
• Knowledge of Change/Transformation legislation/Directives
• Knowledge of DPSA Prescripts
• Knowledge of Change Management processes & Transformation
• Knowledge of Organisational Culture & Human Behaviour
• Knowledge of Transformation Management