Senior Decision Support Analyst

SUMMARY:
Senior Decision Support Analyst

POSITION INFO:

Drive business value to our internal and external stakeholders, in order to optimize business decisions and processes, as well as train and mentor more junior team members.

1. Business analytics

• Work closely with business stakeholders to drive business efficiency and enhancing business decisions by using data.

• Monitor and analyse real-time and historic data to identify trends, issues, and/or opportunities.

• Identify opportunities for advanced analytics and automated decision solutions.

• Enhance the use of data, reports and analytical tools for decision making by educating and influencing stakeholders.

 2. Decision Support Solutions

• Work closely with the business to identify opportunities for monitoring and decision support solutions.

• Gather requirements, design and implement decision support solutions.

• Work closely with the data team and information and analytics architect to implement data solutions in the data warehouse.

• Work with the advanced analytics team to develop appropriate predictive analytics solutions.

• Work with IT, business and data science to implement embedded automated decision solutions.

 3. New business functionality

• Ensure data and analytics requirements are considered in new business solutions.
• Do impact assessments on changes to existing functionality.

 4. Stakeholder management

• Effective internal stakeholder management within the Analytics team.

• Effectively represent the data and analytics team in the organisation. Listen, influence, collaborate, communicate in a way that enhances the efficiency and decision-making capabilities of the organisation.

 5. Teamwork

• Contribute proactively to all aspects related to the optimal performance and wellbeing of the analytics team.

• Coach and mentor junior team members.

 6. Project management

• Effective planning and prioritising of own work.

• Provide progress feedback to business stakeholders and line management.

 Functional Competencies

• SQL

• Advanced Excel

• Data analysis

• Microsoft business intelligence visualisation technologies (SSRS, Power BI)

• Business process monitoring and optimisation

• Formulating analytical solutions to business problems

• Excellent problem-solving skills coupled with a high degree of logic and attention to detail

Behavioural Competencies

• Information gathering and problem analysis

• Applying professional / specialist / technical expertise

• Creative and innovative

• Attention to detail

• Planning and organising

 Qualification

• Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline.

 Experience

• 5+ Years in an analytical role, preferably in a formal analytics or business intelligence environment.

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