Senior Business Analyst

Duties and Responsibilities:

* Work closely with Head of Shared Services team to drive new Hospitality products.
* Document & translate requirements into user stories, workflows, wireframes and data models.
* Work closely with development team to ensure delivery of tasks and projects and assist team with addressing any issues / impediments that are preventing them from successfully completing their tasks.
* Prioritisation and planning of product roadmaps.
* Give and receive product direction.
* Research hospitality systems and be able to make recommendations on latest technology.
* Collect, compile and analyze customer intelligence.
* Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions.
* Provide insights and analysis to help key business functions reach their primary goals.
* Conduct miscellaneous research and help drive continuous innovation and improvement across systems.

Key Skills
* Excellent communication skills in both Afrikaans and English.
* Top Achiever.
* Love data, analyse it and provide real value-adding insights that contribute to our success - and look to continuously improve and find better ways of doing things.
* Take full ownership of your work, really care about what you are doing and the impact of your contribution.