Scanning and Indexing Clerk

MINIMUM REQUIREMENTS:

• Grade 12
• Computer literate - Type a minimum of 30 words per minute
• Good Attendance and reliability

BASIC WORK EXPERIENCE REQUIRED:

• Minimum of 1 year experience in Data Capturing and or typing

KNOWLEDGE AND SKILLS:

• Good telephone/verbal communication skills
• Attention to detail is key
• Methodical
• Interpersonal skills
• Keyboard skills
• Planning and organising
• Ability to work under pressure
• Accuracy

ATTITUDE:

• Honesty & Integrity
• Confidentiality
• Reliable
• Punctual
• Team Player

CONDENSED LIST OF DUTIES:

• Validation of Identity numbers
• Scanning of all claims documents onto Oculus document management system.
• Indexing of all claims documents with the correct indexing fields (as per workflow system).
• Ensuring that all documents are correctly appended and associated with each Workflow case.
• Sorting and filing of all scanned documents.

Resolving internal and external customer’s queries