Sales Technician

SUMMARY:
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POSITION INFO:

Duties and Responsibilities

• Key account Eskom power stations due to Lethabo Contract
• Optimize quality of service, business growth, and customer satisfaction, as well as maintain and build relationships with customers of through enhanced communication and client liaison skills, together with appropriate propositions and ethical sales methods and preparations and submissions of quotations.
• Record, Analyse, Report, and administer according to systems and requirements (CRM).
• Attend regular client visits, necessary to perform duties and aid business development.
• Read and understand technical drawings and product datasheets.
• Handle all aspects relating to Sales, comprising obtaining inquiries / Tenders, putting together quotations, and converting to orders when orders are received
• Able to travel to Northern Cape, Lesotho, Free State, and other areas, staying over as and when required.
• Establish and maintain customer relationships and support
• Contact clients in terms of products and updates
• Support and training on pumps and valves as and when required,
• Must have the ability to solve problems.
• Provide support with queries and technical information as and when required.
• Liaise with Consultants, Project Houses, and end-users.
• Obtain prices from suppliers for quoting purposes,
• Track and expedite orders through the system.
• Provide customer updates on the progress of orders when requested
• Arrange kick-off meetings with Staff.
• Attend project meetings
• Collect and deliver all documentation
• Carry out all other reasonable tasks that may be delegated from time to time
• Assist fellow employees with daily functions as and when required
• Comply with and enforce all policies and procedures, as well as carry your duties in a manner that conforms to current Health and Safety legislation, upholding Health and Safety Policy

Skills:

• Interpersonal communication skills
• The professional and committed approach in all areas
• A positive ‘can-do attitude
• Accuracy and Attention to detail
• Time management
• Prioritize and meet deadlines
• Ability to work under pressure, and as part of a team

Qualifications:

• Matric / N2 /N3
• 3 years experience in a professional sales role
• Articulate in English with excellent telephone etiquette and communication skills
• Computer Literacy – Essential
• SAP experience – Advantageous
• Sound knowledge of Pumps and Valves including experience in the component identification
• Have a strong commitment to customer care and people skills