Sales Support/Technical Client Lisison

SUMMARY:
APPLICATION ENGINEER (AFRICA)

POSITION INFO:

You will be joining the Technical Sales department whose main focus is to support our Sales representatives with all technical aspects regarding our products. Our Head Office in Centurion will be the base where you work from together with traveling to client sites and back all over Africa with the main focus being DRC. Traveling usually occurs over a 2-4 week period where company accommodation, transport and food is provided.

You will be responsible for all technical related aspects for your area in as fast-growing and ever-expanding company. You will be challenged to provide pump system-related solutions in the form of a proposal based on a variety of variables and requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in selecting and specifying pumps to best meet the customer’s needs.
• Compile technical reports and proposals.
• Guide customers on a technical basis to the appropriate product.
• Provides first-line technical support and consulting for pump applications.
• On-site assistance with commissioning of products.
• Do system analysis and fault finding on-site and compile reports with the necessary solutions and root cause analysis.
• Assist Sales representatives in presenting proposed solutions to clients.
• Required to meet or exceed Customer Support standards on a consistent basis.

 REQUIREMENTS FOR THE ROLE:

• • Flexibility to travel as required based on the company’s needs.
• • Must display a strong mechanical and or process engineering ability.
• • Attention to detail
• • Ability to manage multiple tasks in a fast-paced environment.
• • Displays the ability to organize and maintain various files and sheets.
• • Excellent experience with computers and software, especially MS Word
     and Excel.
• • Capable of communicating to a technical or non-technical audience.
• • Strong written and verbal communication skills.
• • Requires an energetic and driven employee that is a self-starter who
     can take ownership of all technical related aspects of his area.

 

EDUCATION AND EXPERIENCE:

• • B.Eng or BSc.Eng degree in Mechanical or Process Engineering –      Mandatory
•   2 years’ working experience
•   Pump related experience will be advantageous

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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