Sales Representative – Johannesburg

Duties:

• Researches and gathers appropriate information on target markets to qualified leads and plans and executes an effective sales approach
• Represents the Company at different trade shows.
• Able to cultivate strong multi-player relationships
• Conducts sales trips in their specific markets to personally contact qualified clients
• Generates and facilitates leads
• Prepares customized bid proposals and conducts bid presentations
• Maintains a well-informed working knowledge of all product ranges, production workflow, warrantee and guarantee, etc.
• Generates sales reports
• Responsible for timely follow up and on-going sales relationships with qualified clients to ensure ROI of attended shows/events.
• Maintains contact.
• Actively contribute to teamwork through participation in staff meetings and by actively supporting colleagues.
• Supervise and control resource effectively to support customer delivery requirements and Lean Manufacturing principles
• Conduct incident, accident and non-conformity investigations and associated reporting and action closure
• Ensure KPIs are met by working to the overall plan, including management of, and reporting
• Provide support and input to continuous improvement activities within the team
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal customer satisfaction
• Communicate with stakeholders the impact of market change, product changes and potential effects on customer complaints.
• Liaise and communicate with other departments to ensure effectiveness in resolving customer care complaints
• Feedback to the Management
• Support, comply and ensure complicity with the warranty and guarantee agreements of the Company, all the Companies policies and procedures, Quality and Environmental policies and procedures, etc

Qualifications and experience: