Sales Order Clerk

SUMMARY:

A Local manufacturing Company based in the Northern Suburbs of Cape Town, is seeking to employ a sales order clerk to join their team. The ideal candidate will receive requests & inquiries from customers and will provide information and price quotations. In addition, they process orders and returns and coordinate activities with other departments through order completion.

POSITION INFO:
Responsibilities:

• Receives requests by telephone, fax or mail for price quotations/verifications, purchase orders, government bids, and changes or cancellations directly from customers. Responds immediately to customer inquiries/information needs and provides positive, courteous service to customers; answers questions regarding product line, prices, delivery times, warranty periods, customer service and credit/financing arrangements.
• Sends product literature, price catalogues, references, and other data to customer as required.
• Prepares order configurations and price quotations and routes to customer; completes government bid requests and reviews with Sales Manager prior to submission to agency; writes letters to provide information to customer inquiries as needed.
• Works with the Credit Department to establish new accounts; assists customer in preparing and processing credit/financing arrangements paperwork.
• Assists in handling the needs of Field Sales Representatives; works with Production to expedite or ensure timely delivery of scheduled shipments; maintains close liaison with other departments to carry order through to completion.
• Prepares returned goods paperwork, including original purchase order, copies of invoice and packing list and completes Returned Goods Authorization and forwards to Receiving and Accounting.
• Submits sales activity and forecast reports to Sales Manager; provides briefings to Sales Manager as necessary or as requested. Performs any other duties as assigned.

• Matric / Grade 12.
• Own vehicle and driver’s license.
• Experience on Pastel, MS Office and Sharepoint essential.

To apply, send your CV to melanie@------ 

Please note that only shortlisted candidates will be contacted. Should you not hear back from us within 48 hours, please consider your application as unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.