Sales Manager

SUMMARY:
Malander is seeking an experienced and results-driven Rental Sales Manager to oversee rental sales operations, cultivate client relationships  and drive revenue growth.  As the Sales Manager, you will play a pivotal role in overseeing the rental department, leading a team of rental agents, and ensuring the successful leasing of apartments across company estates.

POSITION INFO:
Key Responsibilities:
Leadership and Team Management:

• Lead, inspire, and motivate a team of rental agents to meet leasing targets effectively;
• Offer guidance and support to team members, fostering a collaborative and results-oriented atmosphere;
• Conduct routine training sessions to enhance the skills and knowledge of the rental team;
• Assess and evaluate rental agents' performance, implementing corrective measures when necessary;
• Ensure the maintenance of strong relationships with existing tenants to enhance satisfaction and encourage renewals and referrals;
• Perform regular mystery shopper and anonymous caller evaluations.

• Identify staffing requirements and actively participate in recruitment activities to assemble a high-performing rental team;
• Conduct comprehensive onboarding processes for new team members, ensuring seamless assimilation into company culture and procedures;
• Make informed decisions regarding hiring and termination based on performance evaluations.

• Develop and execute effective leasing strategies to optimize occupancy rates;
• Collaborate with other departments to align leasing efforts with overarching company goals;
• Stay abreast of market trends and competitor activities to make data-driven decisions;
• Maintain awareness of competitive buildings, recommending necessary changes to pricing, promotions, and future development products.

• Establish and track key performance indicators (KPIs) for the rental team;
• Generate regular reports on leasing performance, offering actionable insights for enhancement.

• Proven experience in sales or promotions and management (minimum of 2 years), with a track record of meeting or exceeding targets;
• Strong leadership skills with the ability to inspire and motivate a team;
• Excellent communication and interpersonal skills;
• In-depth knowledge of the real estate market and leasing trends is not a must but a plus;
• Self-motivated, energetic, and results oriented;
• Competent with MS Office and other sales/CRM software;
• Previous experience in hiring and managing a sales or promotions team is preferred.

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