Sales Executive (Coin Industry)

 

Recruiter:

Red Rock Recruitment

Job Ref:

PE000120/GS

Date posted:

Tuesday, June 21, 2022

Location:

Johannesburg, South Africa

Salary:

8000 Monthly


SUMMARY:
PURPOSE OF THE JOB

  • To sell rare coins and medallions to high net-worth individuals, which involves high standards of client service.
  • It also involves selling and buying back Krugerrands.
  • Prospecting is a critical function of this role and is required as an ongoing activity.


JOB DESCRIPTION:

KEY PERFORMANCE AREAS:
Sales:
  • Sells Krugerrands, rare coins and medallions from online leads, personal networks, referrals and telephone enquiries, using diagnostic selling and client service skills to make minimum sales Targets.
  • Sells newly launched products and secondary stock.
  • Attends to transactions and documentation in the sales process to ensure that it is accurate and complete.
  • Co-ordinates / initiates collection / delivery / SafeGold arrangements for the client.
  • Attends to any client enquiries by solving them or directing the client appropriately.
  • Makes regular contact with clients through e-mail communication, visits, and telephone.
  • Keeps existing clients updated on new launches and products, which will be beneficial to their collection.
  • Continually networks and seeks to find new clients.
  • New Client Acquisition is a critical and important function of the Broker.
  • Continually hones and updates sales and product knowledge and skills.
  • Stays up to date with trends and industry pricing of gold, silver, and platinum.
Client Service:
  • Maintains and nurtures the client relationship post the sale.
  • Ensures that the sales process is closed i.e. that the client has received the necessary documentation and coin/medallion or that the coin/ medallion has been put into SafeGold or delivered to the client as per the sales agreement.
  • Keeps the client informed of delivery and/or collection details.
  • Troubleshoots on behalf of the client.
  • Keeps in touch with the client on special occasions e.g. Birthdays.
  • Ensures that client details are captured efficiently and accurately on the CRM system.
  • Utilises the information on the CRM system to ensure that the client is offered the best service.
General:
  • Participates in meetings and events as required by the Company, which may occur over weekends and after normal working hours.
  • Provides regular reports and feedback on pipeline, new client acquisition, target achievement progress and other relevant focus areas to the employees line manager.
COMPETENCIES: (Knowledge, Skills, and Attitude)
  • Degree/diploma or record of study
  • Strong sales record and or saleability
  • Strong prospecting and networking skills both traditional and digital
  • Strong client services skills
  • Assertive
  • Resilient
  • Able to think on his/her feet
  • Strong Time Management skills
  • Excellent verbal and written communication skills.
  • Ability to follow up and follow-through
  • High ethical Intelligence
  • Ability to work within prescribed Company Policies, Procedures, rules, and regulations
  • Ability to work within a team environment
  • Ability to use initiative and make close sales independently

Please note that due to the nature of this role the following checks will be done on you as a candidate: 

Credit Check
Criminal Check
Polygraph

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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