Sales Executive

SUMMARY:
The management and development of business growth opportunities and retention of the customer base within the formal channel, by actioning the strategic goals of the organization and delivering a premium class service to the customer base.

POSITION INFO:

Duties:

• Consult, negotiate and make progress on deals to the point of signing with decision makers/business owners
• Source viable opportunities to promote the business to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers
• Focus on securing meetings (confirmed with the decision makers) with potential businesses
• Strive to understand your prospects business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns
• Sell our end-to-end solution and the benefits thereof
• Build up a healthy pipeline of opportunity
• Bring in new business to exceed monthly/quarterly and annual targets agreed to
• Manage & retain relationships with key industry influencers
• Understand the business solution fully to best consult with your prospect base and ensure maximum client satisfaction once the product is installed
• Manage customer expectations
• • Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base
  • Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base
  • Keep the customer base appraised of any changes or new product development/services
  • Conduct monthly site visits of your customer base
  • Maintain an accurate customer data base and call cycle

   

  Customer interaction requirements:

  • Manage your customer base by ensuring you:
  • Manage customers not utilizing device and reduce or improve to an active portfolio
  • Limit technical call outs by ensuring efficient and thorough switch on training as well as ongoing training with the device users/sites
  • Keep the customer appraised of any changes or new product developments and services
  • Commission and deposit process is explained correctly to ensure customer knowledge is up to date
  • Feedback and quick resolution to customer queries and acknowledgement of queries within a timely manner
  • Set correct expectations with clients that the business can realistically achieve to ensure increased customer satisfaction
  • Train and upskill new and existing customers on an ongoing basis
  • Train the client on the current escalation process on the below:

  ü  Technical issues

  ü  Administration issues

  ü  Settlement/Recon Queries

Requirements:

• Matric exemption, with English, additional languages beneficial
• 2 years direct field sales experience
• Experienced sales track record required, sales courses and diplomas beneficial
• Drivers License and own reliable car is essential
• Computer literate, Outlook and Excel

Should you not receive a response within 10 working days, please consider your application as unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.